Ratings based on 26 Verified Reviews

4.3 out of 5
4.2 Room cleanliness
4.5 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from TAURANGA

Posted 5 Oct 2024
Pleasant helpful staff,quaint and bit quirky facilities are starting to show their age,nice and handy to beach and town,quiet in adults only area
2 out of 5
by A verified traveler

Posted 18 Jul 2024
Booked a week at this hotel but checked out after one night, it’s dark, dingy, old looking and in need of refurbishment. We booked into the sentido Khao lak for the remaining 6 nights, far far superior hotel in every department
Comment from Hotel Management
19 Jul 2024 by Assistant Managing Director, Hotel Management
Dear Khun David,First, please accept our sincere apologize regarding your inconvenience during your stay with us. We are currently working on refurbishment to make sure our guest will have the most comfortable stay. Please give us a second chance to serve you and We will make sure you have the smooth stay here.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Lovely grounds and great swimming pools. A 2 minute walk to the beach. Would stay here again for sure.
4 out of 5
by A verified traveler

Posted 3 Mar 2024
The Adult only hotel is linked to the hotel next to it. Check in and checkout is done next door at the Khaolak Bhandari Resort & Spa. This was a bit confusing at first. We arranged a departure transfer to HKT and waited at our hotel lobby. It was not explained we should have waited next door at the Khaolak Bhandari Resort. The shuttle left early and without us. The one reception staff on site was at a loss. Manager was not on duty yet. Without the help of a local contract driver the replacement ride may not have happened. Hotel breakfast was a 10/10. Room clean. Bed comfortable. Pool was excellent. Guest unfortunately allowed to smoke on decks. Staff attentive excluding the check out receptionist who needs more training. Location very close to beach and walking distance to main strip for restaurants, shopping, massage and bars. All in all it was a comfortable stay.
Comment from Hotel Management
3 Mar 2024 by Khaolak Bhandari Team, Hotel Management
Veldig fint hotell. In the future, when you are a hygge, God is a god, and God is a good person. This restaurant is a restaurant. Stranden rett ved hotellet hadde ikke solstoler, men man kunne and lange turer langs stranden and ligge på håndkle. Var en fin Strand. Om man ville ha solstoler osv kunne man ta en tuk tuk rett utenfor hotellet til andre strender.
4 out of 5
by A verified traveler

Posted 20 Feb 2024
Comment from Hotel Management
3 Mar 2024 by Khaolak Bhandari Team, Hotel Management
Thank you very much for your feedback, we look forward to welcoming you again soon.
4 out of 5
by A verified traveler

Posted 8 Nov 2023
Good property. A little dated but clean and the staff were excellent.
Comment from Hotel Management
15 Nov 2023 by Ekkawi C, Hotel Management
Dear Khun Melissa Thank you for your rating and comment, we will share this information with the department concerned, for future improvement. We are looking forward to welcome you back in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2023
5 out of 5
by A verified traveler from Ft Worth

Posted 7 Jan 2023
I usually stay at another resort but the price was good so i took a chance. I was very happy i stayed here. I will come back again. Thank you
Comment from Hotel Management
12 Mar 2023 by The Hotel Team, Hotel Management
Dear Danny,Thank you for taking your time to sharing your experience during stayed at our hotel. We are delighted to hear that you enjoyed the stay with us. Your review will be shared to the teams to make sure they are encouraged to service next guest and creating new experiences guest love. We are looking forward to welcoming you back again. Regards,The Hotel Team
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Wir hatten ein Zimmer mit Pool Zugang das wir nur empfehlen können und das Personal war immer freundlich.
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Sehr nettes Personal das sich immer gekümmert hat wenn es Fragen gab.