Ratings based on 273 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024 on Hotels
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 25 Oct 2022
Terrible and dirty
by A verified traveler
Requires a lot of improvements. Not recommended.
Posted 22 Oct 2022 on HotelsHotel exception st was rather nice, but reluctant to solve issues. Lobby smells bad - feels like something is wrong with sewerage or ventilation. Room was not clean - dusty and sheets had holes.
And judging by water paths on the walls - it probably has fungus. When I asked receptionist about shoe cleaning machine - if it works - they were unable to make it work by connecting into socket.
I am disappointed with this place. We moved to another hotel right after our reservation finished. I would suggest to hotel owners to pay more attention to the cleanliness of their property as well as motivation of their employees to pay attention to costumer's concerns.
by A verified traveler
Posted 2 Oct 2022
Perfect location but very small rooms but for the price your paying is good 2 min walk to taxim square
by A verified traveler
Very bad experience
Posted 28 Sep 2022 on HotelsThe room is very dirty and the cleaner doesn’t want to clean even when I asked her to do so,and the window without a curtain and I asked them to install one they say they will do but every time I asked them why you didn’t do it they tell me they will do until I checked out they didn’t fixed it the receipt pretended he can’t speak English to ignore the customer
by A verified traveler
Posted 13 Aug 2022
The location was so convenient to the tube station and the breakfast is also enough to start a day.
I was disappointed to see the room because the door to bathroom was broken and could not be closed (they fixed soon) and water from toilet was leaking (they did not fix).
by A verified traveler
Posted 27 Jul 2022 on Hotels
by A verified traveler
Posted 3 Jan 2022
Old building, old furniture, very small rooms, small and not clean bathroom,
Staff barely smile, and don't speak other languages,
The only good thing is the location of the hotel, you just need 2 minutes walk to the bus station.
Comment from Hotel Management
4 Jan 2022 by Alince, Hotel Management
Star Hotel Taksim, Istanbul.
I would like to thank you for taking the time to share your comments with us. It is disheartening to know that your experience with us was less than favourable.
Please allow me to apologize on behalf of our team for the inconvenience you endured, and assure you that this situation is not indicative of the standards we want to be known for, or strive to provide.
Guest feedback is the only true way for us to measure the effectiveness of our service delivery and unfortunately in this case, it has come a poor way for you to remember us.
Furthermore, I would like to thank you for permitting us contacting. Rest reassured that we are looking forward to solve this unpleaseant experience with us.
Remaining at your disposal,
Manager
by A verified traveler
Posted 19 Nov 2021 on Hotels
Comment from Hotel Management
23 Nov 2021 by Alince, Hotel Management
Dear our guest,
Thank you very much for a very wonderful review. Indeed, we also think that our hotel is such an amazing beauty and if one takes the time to walk around to discover the amazing details, then, Star Hotel taksim it is a true modern Butic Hotel. I am so glad to know that you enjoyed your days with us!
We are looking forward for having you back and I thank you once more for your support.
All the very best,
