Ratings based on 976 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I didn't like that place, everything was wrong in the room, the toilet didn't work, didn’t flush the toilet
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Carmelina, We appreciate you sharing your experience with us. We are sorry to hear about the issues you encountered during your stay. Please feel free to reach out to our management team directly to address your concerns in detail. Your feedback helps us improve our services for all guests in the future.
by A verified traveler
Posted 12 Nov 2024
Slow front desk staff when trying to check out had a hard time getting my deposit back
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello keisha, We apologize for any inconvenience you experienced during your check-out process. Your feedback is valuable, and we will address this with our team for improvement. Should you have further concerns, please reach out to our management team directly. Thank you for staying with us.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Ramon,We're delighted to hear that you enjoyed your stay with us! Should you have any further feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello John,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any details so we can address your concerns and improve for the future.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Trystan,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 7 Nov 2024
They barely stock the room and you can tell they dont really clean the room i found underwear beside the bed
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello keisha, We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Your feedback is valuable, and we will address this with our housekeeping team to ensure our high standards are met. Please feel free to reach out to our management team to discuss this matter further.
by A verified traveler
Posted 5 Nov 2024
The good thing was the room was clean. The staff up front was not helpful seemed more interested in playing on his cell phone then checking us in. Not much of a choice on breakfast but if you just need a place to crash and sleep, this inn will work for you.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Hector, We appreciate your feedback on our clean rooms. We apologize for any inconvenience you experienced during check-in. Our limited breakfast options are designed to provide a quick meal for guests on-the-go. Should you have any concerns, we encourage you to reach out to our management team for further discussion.
by A verified traveler from East Stroudsburg
Posted 4 Nov 2024
The day we checked in, we noticed that where they serve the breakfast. All the tables were dirty. The next day when we went there for breakfast, the tables were still dirty.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Bobbie, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted for improvement moving forward. We value your input as it helps us enhance the guest experience for future visitors.
by A verified traveler
Posted 2 Nov 2024
Staff very unpleasemt when i caleed to make sure i wpuld have everything nefore trip. When i got there other staff just threw stuff on countervery disrespectful triggering my wife to get mad. At checkout staff was sleeping
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Gustavo,We sincerely apologize for the disappointing experience you've described. Your feedback is vital to us, and we will address this with our team to ensure all guests receive the service they deserve. If you require further assistance or would like to discuss your stay in more detail, please don't hesitate to contact our management.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Luana, We apologize for any inconvenience during your stay. Please contact us directly to address any concerns to improve our services for future guests.
