Ratings based on 75 Verified Reviews

4.5 out of 5
100% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

Posted 30 Jul 2024
The owner's guidance was great, and I really enjoyed the delicious breakfast and dinner. I appreciate you showing me the constellations at the observatory.
5 out of 5
by A verified traveler from Lakewood

Posted 27 Jul 2024
The service level at this place is exceptional. The charming owner couple is incredibly kind and highly knowledgeable about the region. Their level of genuine service surpasses that of any five-star hotel concierge! Additionally, the breakfast and dinner they serve are not to be missed. The meals feel like they are prepared by a Japanese mother, offering a comforting and authentic culinary experience.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2023
4 out of 5
by A verified traveler

Posted 4 Oct 2023 on Hotels
The owner is awesome, help us with restaurant n places to interest to visit. Very friendly, breakfast very good. Hair dryer alittle old, not enough to dry hair.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2022
5 out of 5
by A verified traveler

Posted 14 Nov 2022
There are stargrazing offered by the host on his own initiative. Best to include half-board (Dinner Breakfast) as you need to drive out to find restaurants (and most will close by 5 or 6 pm) and quite a distance away Need to pre-order the breakfast and breakfast, as last minute request is not acceded. We have an excellent breakfast offered. We find the dinner menu (as shared by the host) has an excellent spread. Strongly recommend for those who want peace and quiet and a very host (together with his wife) who is very friendly and caring
5 out of 5
by A verified traveler

Posted 22 Oct 2019 on Wotif
The hosts where very friendly and accommodating. My son has celiac disease and they were able to cater to him at short notice. They also drove us around sight seeing as we had no car also at short notice. Didn't find the beds really comfortable
5 out of 5
by A verified traveler

A welcome to Japan

Posted 21 Oct 2019 on Hotels
Truly wonderful stay in the Aso Kyushu area of Japan Plenty of walking and sightseeing after a superb breakfast Our host helped us to plan our trips with personal maps We could view the night skies from the observatory in the garden
5 out of 5
by A verified traveler from Abu Dhabi UAE 🇦🇪

Posted 11 Oct 2019 on Wotif
We arrived without a car (our fault). Owners were fantastic and took us on tours around the National Park twice. Fabulous hospitality and we had dinner there three evenings and it’s the best food we’ve had in Japan, delicious and presentation was excellent.