Ratings based on 186 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Orlando
Posted 6 Dec 2024
Very stylish and wonderful baths, right near museums and both bus and train stations. Staff spoke perfect English, great accommodation.
Comment from Hotel Management
8 Dec 2024 by Virginie, Hotel Management
Dear Danielle, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Virginie, Hotel Management
Dear Chaiwat, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Virginie, Hotel Management
Dear Paul, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Virginie, Hotel Management
Dear Sariel, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 17 Oct 2024
The hotel was fantastic. Spotlessly clean, nice amenities and the hotel staff were just lovely. Very close to the old town and the train and bus station.
Comment from Hotel Management
18 Oct 2024 by Virginie, Hotel Management
Dear Maribel, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.
by A verified traveler from Pleasantville
Posted 14 Oct 2024
This hotel is close to the train station and a few blocks from the busy area. Rooms are not big but comfortable. No closet or place to put your clothes. Onsen outdoors and indoors. Breakfast is good.
Comment from Hotel Management
18 Oct 2024 by Virginie, Hotel Management
Dear Alberto, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 10 Oct 2024
Wonderful service, beautifullly designed entrance and interior, comfortable rooms.
Comment from Hotel Management
11 Oct 2024 by Virginie, Hotel Management
Dear Detlef , Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Virginie, Hotel Management
Dear craig, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.
by A verified traveler
Posted 19 Sep 2024
We loved our stay. The hotel is beautifully designed. We appreciated being able to book the private onsens. The staff were excellent. Would definitely recommend this hotel.
Comment from Hotel Management
22 Sep 2024 by Virginie, Hotel Management
Dear Ishwari , Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!
by A verified traveler
Posted 25 Aug 2024
New, nice & clean. Private and public baths are also very nice. Only 1 convenience store 2 blocks away so it gets busy with all the other hotels in the area.
Comment from Hotel Management
29 Aug 2024 by Virginie, Hotel Management
Dear Jackson , Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. There is other convenience store near by our hotel, do not hesitate to ask our Front Desk.We eagerly look forward to welcoming you back soon.