Ratings based on 187 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2020
4 out of 5
by A verified traveler from Singapore

Posted 29 Jan 2020
This is a wonderful place to spend a few days. The ryokan is very authentically Japanese. The staff was helpful wherever we needed them. The food Is good, though our best meals were in restaurants in Takayama. Most of all, the hot springs are AWESOME. The water is so thick with minerals, so rich. We didn’t want to leave.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2020 on Hotels
5 out of 5
by A verified traveler from Singapore

Posted 19 Jan 2020
The staff was very friendly and efficient from Day 1. Everything was well taken care of, especially Atsushi. All staff do speak English, so it makes thing easier. In fact after making my reservation, I received an email immediately from the hotel that my reservation is confirmed and asked us for more information about all travelling guests to ensure that we have a pleasant stay there. There’s also a free shuttle from the train station to the ryokan. Love the onsen there too. Overall, we had a good time.
5 out of 5
by A verified traveler from Sydney

Posted 2 Jan 2020
Traditional Japanese onsen hotel with best hospitality.
5 out of 5
by A verified traveler

You must go there!

Posted 21 Dec 2019 on Hotels
Lovely lovely stay! Cannot ask for more!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2019 on Hotels
5 out of 5
by A verified traveler

4 star is an understatement

Posted 10 Dec 2019 on Hotels
Very, very good. Only thing was the location, 20~30min walk in straight line from the station, however complimentary shuttle bus was good. Service can be compared to other big named hotels (Ritz carlton, shangri La, Conrad) shame its not a chain hotel to use my gold status. Food was very good. Chose inclisive dinner and breakfast. Perfect if you can try new things and not too picky. Otherwise, tell them what you dont want in advance amd they are happy to accommodate. Open air onsen, perfect temperature. Proper onsen so the water is running 24/7. You can hear the water running when sleeping but we found it comforting. Staff are very friendly from check in to check out. We had a lovely stay and highly recomended
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