Ratings based on 35 Verified Reviews

4.7 out of 5
67% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Nov 2019
Came here with my husband and mother. A little sad that there was no view surrounding this ryokan. Unlike the ones I stayed in while I was in Hakone and Sapporo. This inn is small and has limited facilities (but it is enough.) Room was spacious and the futon was very comfortable to sleep in, staffs helped prepare the futons for us to rest efficiently. Both breakfast and dinner were good but a tad overpriced for what I was getting (beef portion was really little). The hot spring water was not as hot as compared to other hot springs I've been to as mentioned earlier. Also, would be good if they did some necessary prevention as there were many mosquitoes surrounding us while we were soaking in our private open air onsen. Overall, it was still a pleasant stay.
5 out of 5
by A verified traveler from Amherst, MA, USA

Posted 2 Nov 2019
Wonderfully serene ryokan with spacious rooms, exquisite food, attentive service, and frequent shuttles to the farmers market and train station. We took onsen baths each morning and before dinner and wore the beautiful yukata robes to the onsen and to meals in our private dining room. We have been to many ryokans and this one is among the best.
5 out of 5
by A verified traveler

One of the best services ryokan

Posted 27 Oct 2019 on Hotels
Fantastic services. Excellent food. High quality hot spring water and onsen. Recommend to everyone who want to experience onsen ryokan. This is one of the best ryokan I have ever stayed.
5 out of 5
by A verified traveler

One of the best onsen in my experience

Posted 25 Oct 2019 on Hotels
What I like the most are onsen and services, the hot spring quality is one of the best from my experience. Also very impressed with their services, from the first step in and when I left the place. Breakfast and dinner roon is in a private room, it's really good for people who need privacy. Wonderful trip for staying two night in this place.
5 out of 5
by A verified traveler

Posted 30 Sep 2019
Brilliant experience of staying in a traditional Japanese hotel. A traditional room with futons, hot spring bathing, delicious Japanese food, great service, bus service to get to and from town. All in all a fantastic place to stay. Plus there are lots of instructions in English so you don’t have to worry about getting anything wrong and causing offence!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2019
5 out of 5
by A verified traveler

Posted 3 Jan 2019
It is an amazing place You really get the full experience of being in Japan. The property is very nice, food is excellent, but the differentiating factor is the service. It is simply incredible.
5 out of 5
by A verified traveler

Posted 4 Dec 2018
We had an amazing stay at Hanaougi Betti Iiyama. The facility is incredibly beautiful and classy, just like the pictures, and the food (dinner and breakfast) was extraordinary. But what sets this hotel apart is the level of service. My boyfriend and I arrived and were greeted with the friendly and courteous Okami (landlady). She personally attended to us at our arrival, dinner, and departure, and made sure that we had the best experience. I highly recommend this place to anyone traveling to Takayama.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2018 on Hotels
5 out of 5
by A verified traveler

Unforgettable experience at Hanaougi Bettei Iiyama

Posted 8 Jun 2018 on Hotels
The place was very pleasing to the senses, from the architecture to the greenery. The staff were very friendly, in particular our hostess for the entire journey Yuri. She was knowledgeable and made a difference to our stay. The keiseki dinners were delicious and lovely to behold. An unforgettable experience all in all.