Ratings based on 65 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Fantastic onsen, massage chair in room, beautiful lobby and dining area, wide supply of toiletries and short access from train station to hotel lobby
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 13 Apr 2024
Room was very hot. Air conditioning does not work well.
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
Posted 12 Nov 2023
Loved the massage machine in room . Bkfst buffet was fantastic. Spa was super nice with sauna and out door bath..whirlpool indoor facial steamer in vanity area...oh the popsicle after spa was nice touch..amenities in room was very thoughtful. We faced train station and we did not hear trains, quiet..lobby has a serene water fall that streams through lobby..staff very helpful...
by YK from Galashiels UK
Comfortable but speak no English
Posted 20 Jan 2014 on HotelsStay was comfortable. Hotel staff in general do not speak English. All remote controls in room are in Japanese language.
Comment from Hotel Management
5 Apr 2014 by Reception shina, Hotel Management
Dear Mr.YK
Thank you very much for staying hotel cocogrand takasaki.
We are very pleased to know that you enjoyed your stay in this hotel.
We will continue to strive for the education of staff as your satisfaction in dealing with the future in English
We hope to see you again in the near future in this hotel.
Sincerely,
Hotel cocogrand takasaki
Front staff Takahiro kobayashi
by sendai ozeki from sendai, japan
A+++ hotel!
Posted 18 Jan 2014 on HotelsGorgeous hotel, great room, wonderful staff. Would stay here again without hesitation. I am a very picky traveller, and this was truly a wonderful experience. Best hotel stay I have experienced in Japan. Buffet breakfast was also excellent!
Comment from Hotel Management
3 May 2014 by Reception shina, Hotel Management
Thank you for comment
Thank you for your accommodation.
Your comment is very happy
We are waiting for your accommodation again
Thank you
by A verified traveler
small, but fantastic!!
Posted 22 Nov 2013 on HotelsI stayed one night for business, it was really lovely hotel. Breakfast was amazing and staff are helpful.
Comment from Hotel Management
1 Feb 2014 by Reception shina, Hotel Management
To Ms. or Mr. Anonymous,
Thank you very much for staying with us. It has been one year since we opened this hotel. We always try to keep it clean and comfortable to all the customers.We are particular about the interior of this hotel.
We are glad to hear that "Breakfast was amazing and staff are helpful." from you. It really makes us motivated. Actually, we have exclusive chefs. All staffs of this hotel try to be polite and helpful.
Finally, we apologise for the delay in replying to you. We look forward to seeing you again.
Thank you.
Y.Yamamoto
by A verified traveler
Best choice in Takasaki
Posted 11 Oct 2013 on HotelsThis hotel is way above and beyond the usual business hotel in the area. It's relatively new so everything is clean and in great condition. The attention to detail is amazing as pointed out by other reviewers. The massage chair in the room is something to look forward to after a long day. The only drawback i can think of is the area surrounding the hotel is pretty dead and it's a longer walk to the station.
Comment from Hotel Management
25 Jan 2014 by Reception shina, Hotel Management
To Mr. or Ms. Anonymous,
Thank you so much for staying with us. It has been one year since we opened this hotel so it is very new. We still keep it clean and comfortable. As you mentioned, the massage chair is popular and all rooms have it.
Actually, this hotel is near from Takasaki station. It takes 3 minutes by walk. The other side of the station (west entrance) is comparatively crowded.
Finally, we apologise for tha delay in replying to you. We look forward to seeing you again.
Thank you.
Y.Yamamoto
