Ratings based on 618 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
While most of the customer service staff does not speak good English, they have been helpful in assisting me to find doctors when my friend was unwell. The only thing being that they do not provide additional pillows when I asked for extra pillows as the provided pillows are too soft. If they have units that are bigger than 23 m2, it would be of great advantage.
by A verified traveler
Posted 22 Sep 2024
Close to train station. Loved the in room washing machine and dryer
by A verified traveler from Brooklyn
Posted 13 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Property is perfect because of different train stations in walking distance. My second experience in staying at this chain of hotels, modern, washing machine was good, a lovely experience.
There is alot of construction in the area, hotel was quiet.
by A verified traveler
Posted 1 Sep 2024
Very nice and quiet location, very close to underground and shinkansen station.
Nice staff, pretty big rooms for tokyo!
Would totally go again, loved it.
by A verified traveler
Posted 18 Aug 2024
The location to the trains was perfect.
by A verified traveler
Posted 18 Aug 2024
Nice hotel but there were less restaurants than expected
by A verified traveler from Fort Lee
Posted 15 Aug 2024
Clean, quiet and convenient for going out everywhere.
by A verified traveler
Posted 5 Aug 2024
love this place!
by A verified traveler
Posted 29 Jul 2024
Convenient location near plenty train lines, especially if you need the Yamanote line or the Shinkansen. The staff was very friendly and the hotel was well kept! The room is great and it’s a great deal for the inclusion of a fridge, microwave, and laundry machine. Would certainly stay again!