Ratings based on 618 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Sep 2024
While most of the customer service staff does not speak good English, they have been helpful in assisting me to find doctors when my friend was unwell. The only thing being that they do not provide additional pillows when I asked for extra pillows as the provided pillows are too soft. If they have units that are bigger than 23 m2, it would be of great advantage.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Close to train station. Loved the in room washing machine and dryer
5 out of 5
by A verified traveler from Brooklyn

This traveler left a rating score only Posted 13 Sep 2024
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Property is perfect because of different train stations in walking distance. My second experience in staying at this chain of hotels, modern, washing machine was good, a lovely experience. There is alot of construction in the area, hotel was quiet.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Very nice and quiet location, very close to underground and shinkansen station. Nice staff, pretty big rooms for tokyo! Would totally go again, loved it.
5 out of 5
by A verified traveler

Posted 18 Aug 2024
The location to the trains was perfect.
3 out of 5
by A verified traveler

Posted 18 Aug 2024
Nice hotel but there were less restaurants than expected
5 out of 5
by A verified traveler from Fort Lee

Posted 15 Aug 2024
Clean, quiet and convenient for going out everywhere.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
love this place!
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Convenient location near plenty train lines, especially if you need the Yamanote line or the Shinkansen. The staff was very friendly and the hotel was well kept! The room is great and it’s a great deal for the inclusion of a fridge, microwave, and laundry machine. Would certainly stay again!