Ratings based on 24 Verified Reviews
4.2 Room cleanliness
3.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2019 on Hotels
by A verified traveler
Posted 15 Jun 2019
This is a nice apartment. It has an excellent shower plus sauna, and a nice layout. The location has been very convenient as well, and there is a lovely café right as you enter the building that is open early and stays open till quite late, with two very convenient grocery stores within steps of the apartment. I think it is helpful to let people know the apartment is on the fifth floor with an elevator that does not work. This worked out OK for me, but for many people this could be an inconvenience especially if they have any mobility issues. In terms of checkin, just be very clear with check-in and checkout instructions: the specific apartment address will be provided to them in an envelope that must be retrieved by going first to a small restaurant that looks a lot like a food cart. That restaurant has pretty strict hours, so just make that clear. Also the person there had limited ability to speak English. Very friendly, though, and… It all worked out, but it was a bit puzzling to me at first. When you give instructions it would be helpful to include a picture of this little restaurant. That would’ve helped a lot! Also, I suggest you include some directions for how to use the little clothes washing machine. It’s so great that this is part of the apartment, but without directions I wasn’t able to utilize it fully. I really like this property and I would use it again!
Comment from Hotel Management
19 Jun 2019 by Maija, Hotel Management
Thank you for coming .
Thank you about your notices, these are really helpful for me.
Thank you
Best regards Maija
by A verified traveler from Walnut Creek, us
Posted 19 Jan 2019
The apartment was spacious and clean. The location is not the most convenient, but was ok. The worst was the check-in experience. I arrived around 9 pm due to flight delay, and the apt key was left in a envelop in a near by kiosk. First I couldn't find the kiosk. Then I couldn't find the apt. There was no map, no instruction. I went to the wrong one, couldn't get it. Called property manager, she just said "the key is correct, I couldn't help you." After spending almost an hour by myself, 10 pm, in the area, a apt resident told me the right direction. Horrible customer service (equals to no service).
Comment from Hotel Management
25 Jan 2019 by Maija , Hotel Management
hi,
Thank you for your respond .
I am really sorry, that it was so difficult to find the right apartment for you.
I gave you both addresses to kiosk and to the apartment , In future I will give the map to visitors.
I ma sorry but we are not working in the late evenings.
I am happy that you liked my apartment any way after the problems.
Best regards Maija
by A verified traveler from San Diego CA USA
Posted 29 Jun 2018 on Hotels
While you are out of town a bit it's easy to get there. It's more an airbnb then hotel but still great, though pick up of keys to actual place is quite a walk. However great view and great place.
by Brent
Posted 30 Jun 2016 on Hotels
by Cody from Saskatchewan
Posted 1 Feb 2016 on Hotels
Room was not as advertised when booked. Much smaller than expected, and in a different location than where the website said it was. However, it was still close to downtown, and we were essentially only in it to sleep, so it wasn't terrible.
by Tanja
Posted 11 Jan 2016 on Hotels
Very good location in center
by Kristen from Gainesville, FL
Nice place, owners difficult to contact
Posted 11 Jul 2015 on HotelsWe loved the neighborhood as well as the decorating in this apartment! It was a great deal. Some issues getting in touch with the owners/managers at times. The few times we needed to contact them with questions or concerns, we rarely heard back. But the beds were comfortable, and it was really convenient having a little kitchen. There is a little washing machine, but nowhere to plug it in! That would have been handy.
by A verified traveler
Posted 9 Dec 2019 on Hotels
Tilava ja hyvin varusteltu asunto. Täysin varusteltu keittiö, takka, hissi. Hyvä sijainti.
by A verified traveler
Posted 18 Oct 2019 on Hotels
Hotels.comin sijaintitieto on virheellinen. Varauksen vahvistuttua sain viestin jossa kehotettiin hakemaan avaimet Hotels.com kartalla ilmoitetusta sijainnista ja asunto olisi alle 5 min tästä paikasta.
Todellisuudessa asunto oli aivan eri puolella kaupunkia (n. 40min kävely ilmoitetusta) ja saimme tietää sijainnin vasta samana päivänä kun varaus alkoi. Mitään avaimia ei edes tarvinnut hakea. Viesteihin ei vastattu päiviin. Kun soitimme ja ihmettelimme näitä epäselvyyksiä, palvelu oli tylyä ja tuli se kuva niin kuin olisi meidän vikamme että meille sijainti jne. oli epäselvää!
Käytännössä siis varaajalle arvotaan asunto jostain päin Helsinkiä ja sijainnin saa tietää paikan päällä. Tämä pitäisi mielestäni ilmoittaa selvästi eikä myydä Töölön sijainnilla. Itse asunto oli ok. Sijainti oli vain meille epäkäytännöllinen.
