Ratings based on 139 Verified Reviews

4.6 out of 5
81% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Very good, staff were amazing, offered refund after we booked the wrong night.
4 out of 5
by A verified traveler

Posted 10 Jun 2024
For people that drives, there is no 'valet parking' that was stated. The parking lots are not in the premises, its quite a distance away. Besides that, the beds are really comfortable and the bathroom is really really spacious with bidet! The shower head is alittle dirty and the water pressure aint that great. The bidet's water pressure and volume is better than the shower head. The tiles in the bathroom will get slippery when wet so gotta take note of that.
Comment from Hotel Management
15 Jun 2024 by 客務部 敬上, Hotel Management
Thank you for your stay and wish you a wonderful journey
5 out of 5
by A verified traveler

Posted 28 Feb 2024
Nice location! Walkable to the seaside and many good food around within 200 m distance. Room is cozy and clean. Staff are very friendly.
Comment from Hotel Management
18 Mar 2024 by 管理部 陳副理, Hotel Management
親愛的住房貴賓,您好: 非常感謝您給予中華典藏商旅的正面評論,全體同仁都感到很開心能夠為您的台東之旅,留下美好的住宿體驗。再次感謝,並相約您的下次造訪,享受全體同仁為您的服務。在此獻上我們誠摯的祝福!
5 out of 5
by A verified traveler

Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by 客務部 敬上, Hotel Management
親愛的住房貴賓,您好: 非常感謝您給予中華典藏商旅的正面評論,全體同仁都感到很開心能夠為您的台東之旅,留下美好的住宿體驗。再次感謝,並相約您的下次造訪,享受全體同仁為您的服務。在此獻上我們誠摯的祝福!
5 out of 5
by A verified traveler

Posted 30 Dec 2023
Clean, spacious and quiet room with vegetarian buffet breakfast, free coffee at the lobby and bicycle rental. Location is prime on main shopping street Zhonghua Road - 10 minutes walk to local bus station (to catch buses plying the scenic coastal road) and 15 minutes to beachfront (to catch the sunrise).
Comment from Hotel Management
30 Jan 2024 by 客務部 敬上, Hotel Management
親愛的住房貴賓,您好:很高興透過您的住宿心得分享,得知您滿意本次的入住,我們也感到很開心,因為讓入住貴賓『留下美好而溫馨的住宿體驗』是我們希望達成的目標與宗旨。希望下次能有您闔家再度入住,讓我們為您服務!! 全體同仁在此獻上最誠摯的祝福!!
4 out of 5
by A verified traveler from TaiChung, Taiwan

Posted 3 Oct 2020
地點很好, 在台東市熱鬧的中心. 附近有名的小吃店/名產店或夜市/濱海公園/鐵花村等都能走路到. 只是旅館說明上寫有停車位, 實際上停車位只有6格而無法停到, 只能停路邊停車格.
Comment from Hotel Management
11 Nov 2020 by 客務部/閔雯, Hotel Management
親愛的住房貴賓,感謝您的鼓勵,給於我們正面且高分的評價。這對於全體同仁非常重要,因為代表了我們的服務及品質受到您的肯定。所謂見微知著,服務本就呈現在每一件大小事上,特別是細微處的關注與關心,是我們孜孜不倦努力的重點。希望有您再度造訪,讓我們為您服務!! 全體同仁獻上最誠摯的祝福!!
4 out of 5
by A verified traveler from Riverside, CA

Posted 10 Feb 2020
The room was clean, the only thing that we we are not completely happy was the room's sound isolation was poor. We can hear people's conversation when they were talking on the isle outside the room.
Comment from Hotel Management
12 Feb 2020 by Leon Tsai / Manager, Hotel Management
Dear guests, Thank you for your comment. First of all, we would like to apologize for the sound isolation issue which obviously caused your mood to be affected. We will try the best to find a solution to deal with this issue. We hope that, beside the above mentioned issue, you still enjoyed the stay with us in our hotel. Looking forward to serving you again soon. Best Wishes!
5 out of 5
by A verified traveler

Posted 2 Feb 2020
Convenience location, helpful staff & nice breakfast.
Comment from Hotel Management
5 Feb 2020 by Leon Tsai / Manager, Hotel Management
Dear guests, Thank you for giving us such a positive comment by which all our staff are well encouraged. To provide our guests wonderful staying experiences is always our goal. We would be very appreciated when our guests feel and sense what we have done for our guests in three key issues: clean environment and rooms, friendly and helpful staff for service, and tasty breakfast. Thank you again, and we are looking forward to serving you again in the near future. Best Wishes!!
5 out of 5
by A verified traveler

A++++

Posted 6 Jan 2020 on Hotels
The owner of the Hotel is extremely helpful & friendly. Gotten a upgrade of our room by the Hotel. Highly recommended to all.
Comment from Hotel Management
7 Jan 2020 by HsianYu Chen / Assistant manager and all staff, Hotel Management
Dear VIP , Hello ! Good day! All staff and I are appreciated that you have chosen Taitung Z. Hotel ! Though Taitung Z. Hotel, if compared with other hotels, is a relatively small hotel in terms of room numbers, however, we try harder to provide our guests with quality in service, room cleaning, and breakfast, etc. Taitung is a small city on Taiwan, but it is also a charming and warm one with regard to its clear and clean air, beautiful scenic spots, nice people, and quiet environment. If you agree with this, please introduce this lovely city to your family and friends who might be interested to visit someday. Wish you have a wonderful holiday in Taitung and a relaxed stay with us in our hotel. We are looking forward to your visiting soon in the near future so that we can serve you again. Best Regards
4 out of 5
by A verified traveler

Posted 9 Jun 2019 on Hotels
All the hotel staff tried their very best to make sure the guests are comfortable with our stays. The service is sincere, genuine and with personal touch. The location is superb, with nice food and night market etc, all within walking distance. I enjoy the cycling too.
Comment from Hotel Management
1 Aug 2019 by The Administration Office / Manager / Leon Tsai, Hotel Management
Dear guests, First of all, we would like to express our welcome and thankfulness with regard to your choosing and staying in our hotel. All our staff are so encouraged by your positive comments because their efforts and service had been seen, felt, and touched by esteemed guests. So pleased to know you have enjoyed the trip here in Taitung as well as in our hotel. We wish in the near future we have you all to come visit us again and stay, so we can serve you.