Ratings based on 238 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Rooms are small but have everything you require for a good price. Good quiet location inbetween a lot of the main tourist attractions making travel convenient whilst being far enough out to be away from the craziness. Only struggle was the lift is very busy at most times and the stairs are external, so not ideal of on the 12th floor and you have a fear of heights.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
5 out of 5
by A verified traveler from Winnipeg

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Excellent location to subway, market for food, shoes, clothing. MANY Family Mart and 7-11 stores only 2 minute walk from hotel.
Comment from Hotel Management
12 Nov 2024 by Yoshii / Receptionist , Hotel Management
Thank you for choosing APA Hotel Asakusa Shin-Okachimachi Ekimae.As you mentioned, the nearest station is only a 3-minute walk away and there are several convenience stores nearby.Thank you very much for your review. We are looking forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Conveniently located next to Shinokachimachi station and 10m walk to Ueno with shops, bars restaurants etc. Room was clean, all necessary facilities, and staff were uniformly helpful and friendly. Room was _small_ - definitely ok for one person and good value for the price but this configuration would be too small for two people. Not out of the ordinary for the area. One elevator for the whole hotel (14 floors, 6 rooms per floor) and no stairs is just not enough -- extended wait times, navigating housekeeping moving linen etc. Aircon (windows sealed shut except in emergencies) developed an unpleasant smell after 30m plus usage, requiring constant stopping / starting during day whilst in room and overnight. Property issues not a complete dealbreaker given the price and convenience but would make me think twice next time.
Comment from Hotel Management
12 Nov 2024 by Yoshii / Receptionist , Hotel Management
Thank you for staying at APA Hotel Asakusa Shin-Okachimachi Ekimae.The rooms are relatively compact, but we have designed them with an emphasis on functionality. It is also within walking distance of Ueno and Asakusa, which is ideal for sightseeing.Thank you for your review.We hope you will have another opportunity to visit us again.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
The staff were very friendly and welcoming. They helped answer all my questions. The rooms were very clean and amenities were good as well. Will definitely stay again. Thank you!
Comment from Hotel Management
25 Oct 2024 by Onozaka/Receptionist, Hotel Management
Thank you very much for choosing APA Hotel Asakusa Shin-Okachimachi Ekimae.We are apliciate to hear that you gave us a high evaluation of our hotel. We are very happy to hear that you were satisfied with your stay. We would also like to thank you again for your compliments to our staff.We will continue to strive to be the hotel of choice for our guests. Thank you for taking the time to write to us. We look forward to seeing you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Yoshii / Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Shin-Okachimachi Ekimae.We are glad to hear that you were satisfied with your stay.We will continue to make every effort to satisfy our guests.We hope you will have another opportunity to visit us again.Thank you for taking time out of your busy schedule to write this review.
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Baba/Receptionist, Hotel Management
Thank you very much for choosing APA Hotel Asakusa Shin-Okachimachi Ekimae.We are very pleased to receive your high evaluation.We hope you enjoyed your stay with us. We are not satisfied with your evaluation and will continue to improve our services to provide you with a good night's sleep.We look forward to welcoming you again.