Ratings based on 855 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Amazing experience
Comment from Hotel Management
3 Dec 2024 by JOYCE, Hotel Management
Dear Michael Thank you for your affirmation. I look forward to serving you again next time. Thank you.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by JOYCE, Hotel Management
Dear guest: Thank you very much for staying at Taipei Waikoloa Hotel. Your satisfaction and comfort are our biggest motivation for moving forward. With your support and encouragement, Taipei Waikoloa Hotel will definitely keep up its efforts and strive to do better and better. Leave your impressions of this trip as a guide for our improvement. in accordance with,! The entire staff at Taipei Waikoloa Hotel looks forward to your visit
by A verified traveler
Posted 18 Aug 2024
I stay here several times a year and usually book the larger rooms (-08) which I like. I tried the japanese room and it's not as nice due to: (1) only has small window so not much daylight (2) ceiling is lower and floor is raised so feels more cramped (3) room is near maid's area, so get more noise, (4) bathroom plumbing not great as hear water noise thru the walls.
Comment from Hotel Management
20 Aug 2024 by Waikoloa Hotel, Hotel Management
Dear Michael,we are sorry with the bad experience you had with our Japanese room and we thank you for letting us know what the problems are. We will take a look at the points you have brought up and see if there are ways to improve. Thanks again for staying with us and we hope to see you again soon.
by A verified traveler
Posted 9 Jun 2024
I've stayed her 5-6 times before. Rooms are big, albeit decorated in older style. Hotel is probably decades old, but well mainatained and clean. Breakfast selection is good. No gym, business center (they have a tiny room on lobby floor that doesn't have a door so it can be noisy), no seating area in lobby. But you care more about the actual room, this is a good value.
Comment from Hotel Management
20 Jun 2024 by Waikoloa Hotel, Hotel Management
Dear guest, we are very happy that you found our hotel to be of good value, and we thank you for staying with us again and again. Looking forward to your next stay.
by A verified traveler
Posted 19 May 2024
rooms are large, breakfast buffet is good. Not a lot of amenities in the hotel (no gym, no laundry, no seating area in lobby, small business center). But if you value a large room, this is a good deal.
Comment from Hotel Management
1 Jun 2024 by JOYCE, Hotel Management
Dear distinguished guest: Thank you for choosing to stay at the Capital Waikoloa Hotel in Taipei a few days ago and leaving your impressions of this trip as a basis for our improvement. On behalf of all my colleagues, I would like to express my sincere thanks for your compliments about our hotel. Thank you!
by A verified traveler
Posted 9 May 2024 on Orbitz
great
Comment from Hotel Management
1 Jun 2024 by JOYCE, Hotel Management
Dear customer: First of all, thank you for choosing to stay at Capital Waikoloa Hotel, and it is our honor to serve you. Although you think you are very satisfied, and because of this, we dare not be complacent or careless, and we will definitely work harder and be vigilant. Looking forward to seeing you again. Let the VIPs of Capital Waikoloa feel at home
by A verified traveler
Posted 4 May 2024
I like the service and location.
Comment from Hotel Management
1 Jun 2024 by JOYCE, Hotel Management
Dear customer: First of all, thank you for choosing to stay at Capital Waikoloa Hotel, and it is our honor to serve you. Although you think you are very satisfied, and because of this, we dare not be complacent or careless, and we will definitely work harder and be vigilant. Looking forward to seeing you again. Let the VIPs of Capital Waikoloa feel at home
by A verified traveler
Posted 7 Jan 2024 on Hotels
by A verified traveler
Posted 19 Nov 2023
Large rooms w big bathroom and tub. Decor is a bit dated. The biz center is a small side room off the lobby w 2 chairs. They took off the door to the room so it is noisy when people walk by. They have a huge downstairs dining area w a side conf room. But they wont let anyone use it after breakfast! Also the AC was too cold
by A verified traveler
Posted 14 Nov 2023
Good
