Ratings based on 552 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
disappointing yet still thankful!
Posted 3 Nov 2019 on HotelsStayed 3 nights. Had to ask for room change because of unbearable odor. Moved to executive floor but found roaches in room and business center. In the last morning morning water clogged in the bathroom.
Having said that, the staffers were mostly very courteous and friendly.
Learn that the hotel will be knocked Down on November 1st, 2019 for rebuilding to reappear Hyatt Centric location in 2024. I am sure it will shine like a star again but also become very expensive too because of its location.
by A verified traveler from Honduras
Posted 23 Oct 2019 on Orbitz
The hotel could use some updating but the staff is extremely polite and friendly.
by A verified traveler
Stay like a king.
Posted 13 Oct 2019 on Hotelsclose to MRT STATION, got a huge room, but saw some cockroaches at hall way and some moldy at sink bath room.
by A verified traveler
Great stay
Posted 7 Oct 2019 on Hotelsgreat location! theres 2 in house restaurants that serve great Chinese food
a bar and a coffee shop to top it off.
7-11 right out side.
by A verified traveler from USA
Posted 1 Oct 2019
The breakfast was fantastic. Lots of western and Chiness food to choose from. However the housekeeping could really be improved. Mold was very visible in bathroom, air smells moldy, there were contact lenses , hair and used bath gel from the previous customers in the bathroom when we arrived. Then the tub had slow drain and my husband stood in the water for a while in order to clean his feet when the water wouldn't go down. The floor was not very clean and wall/furniture were scratched up with dents. I stayed in another Fullerton before and it had similar problems. I wished the management could train the housekeeping team and get the maintenance crew to work so it could attract more customers.
by A verified traveler
Posted 21 Sep 2019
by A verified traveler
Posted 14 Sep 2019 on Orbitz
This hotel has a Good location and offers good prices
by A verified traveler
Posted 2 Sep 2019 on Hotels
It's great!
I would recommend having a bidet hose in the comfort room.
by A verified traveler
4 nights
Posted 27 Aug 2019 on HotelsExcellant hotel with great food. Had a very nice view and the location is very convenient. The condition of the batroom in perticullar could have been a bit better but other than that i was very satisfied!
by A verified traveler
lucky upgrade
Posted 24 Aug 2019 on HotelsIt is the oldest hotel of the Fullerton group in Taipei and the general impression is not updated with stinks on sofa. Luckily we were upgraded to executive suite and the general cleanliness and comfort ability is much improved.
