Ratings based on 453 Verified Reviews

4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
It was perfect. Just one minor detail, i noticed it was dusty. The staff would clean the room and by night time i would notice dust on my laptop or cell phone.
Comment from Hotel Management
21 Nov 2024 by FANNY Sales & Marketing, Hotel Management
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. We will inform the relevant department to make improvements based on your comments.I do hope the opportunity to serve you again when your travels bring you back to the area.
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Hotel is pretty good. Area around the property is quite chaotic , and nearest station is a good 10 min walk
Comment from Hotel Management
26 Aug 2024 by FANNY RESERVATION TEAM, Hotel Management
Warmest greetings and thank you for staying at Suz & Catorze Taipei, a Tribute Portfolio Hotel during your recent trip to Taiwan and would appreciate your feedback so that we may serve our guests better in the future.Thanking you once again and we look forward to welcoming you back to stay with us.
5 out of 5
by A verified traveler

Posted 13 Aug 2024
Comment from Hotel Management
14 Aug 2024 by FANNY Sales & Marketing, Hotel Management
Warmest greetings and thank you for staying at Suz & Catorze Taipei, a Tribute Portfolio Hotel during your recent trip to Taiwan and would appreciate your feedback so that we may serve our guests better in the future.Thanking you once again and we look forward to welcoming you back to stay with us.
5 out of 5
by A verified traveler from Minneapolis

Posted 10 Mar 2024
Suz is best kept secret stay where you can get a wonderful sleep. It’s easily walkable to all the attractions, shops and restaurants. Bathroom designs are my thing and Suz has an awesome design! Hotel staff are very professional and helpful. Enjoyed our stay here! Thank you!
Comment from Hotel Management
27 May 2024 by FANNY Sales & Marketing, Hotel Management
Warmest greetings and thank you for staying at Suz & Catorze Taipei, a Tribute Portfolio Hotel during your recent trip to Taiwan and would appreciate your feedback so that we may serve our guests better in the future.Thanking you once again and we look forward to welcoming you back to stay with us.
5 out of 5
by A verified traveler

Great Hotel

Posted 15 Dec 2023 on Hotels
This is a very nice, modern hotel with comfortable beds. It’s about a 10 minute walk to the closest metro station and also the Ximen pedestrian shopping district so the area has a lot to offer. I found the service to be excellent; they were quite helpful with all of my basic and not so basic questions, and they were able to provide any extras I requested. I would happily stay here again.
Comment from Hotel Management
21 Dec 2023 by Suz & Catorze, Hotel Management
Dear Guest, warmest greetings. We are delighted to learn that you had the an enjoyable experience and I will definitely pass on your positive feedback to my associates. Your support and patronage is the motivation for us to continue trying to be the best every day. Thank you for your kind patronage and we look forward to welcoming you back to stay at Suz & Catroze in the near future.Warmest regardsSuz & Catorze
5 out of 5
by A verified traveler

Posted 9 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Management, Hotel Management
Dear Valued Guest, Warmest greetings. We very much would like to thank you for your support and confidence in our services and look forward to your continued patronage in the future.Best Regards
5 out of 5
by A verified traveler

Overall hotel experience

Posted 19 Sep 2023 on Hotels
The hotel staffs are friendly, speaks good English. The hotel is about 10 - 15 mins walk to shopping area. It is convenient, there are a few eateries nearby. We got river view room, the view is amazing except. One comment is the lighting in the room is quite dark. It make it very hard to see things clearly.
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Comment from Hotel Management
31 Oct 2023 by FANNY RESERVATION TEAM, Hotel Management
Warmest greetings and thank you for your time in providing us with a review of your recent stay with us. We are greatly honored of your positive comments,Thanking you once again and we look forward to welcoming you back to stay at Suz & Catorze in the near future.Warmest regards
5 out of 5
by A verified traveler

Posted 3 Sep 2023
Great customer service
Comment from Hotel Management
31 Oct 2023 by FANNY RESERVATION TEAM, Hotel Management
Warmest greetings and thank you for your time in providing us with a review of your recent stay with us. We are greatly honored of your positive comments,Thanking you once again and we look forward to welcoming you back to stay at Suz & Catorze in the near future.Warmest regards
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2023