Ratings based on 783 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Pros: We have been here many years ago, and it’s still a great place for public outdoor hot springs for mixed gender. We went at night and there was nobody so we had the pools to ourselves! Private hot spring in the room is excellent with traditional stone construction. Excellent hot spring water temperature and soak. The hotel is a bit dated but we like its vintage facilities - giving it a cool historical vibe. Bonus is that the hotel offers free shuttle rides to and from Beitou station so you don’t have to walk. Staff is beyond excellent! Super helpful and friendly. Impeccable. They deserve 10 stars.
Cons: We were not impressed by the food. We had dinner at the Japanese restaurant and it took 30 minutes for a hot dish to come out. The staff was extremely accommodating and gave us free hand rolls which we appreciated. But their kitchen needs some improvements. As for free breakfast buffet, many of the dishes were lukewarm and not hot. They should also cover cold fruits and salads since other guests were walking around and coughing. So that could be improved as well.
by A verified traveler
Vacation
Posted 25 Jan 2024 on Hotelsby A verified traveler
Posted 27 Dec 2023
Friendly staff
by A verified traveler from west covina
Posted 9 Nov 2023
by A verified traveler
They treated me like a princess
Posted 26 Aug 2023 on HotelsWhen I arrived, they were very welcoming and attentive. They helped me with my luggage, and made sure I would be safe to use the hot tub alone. The rooms have a tub with hot tub capabilities. It was excellent. The TV has Netflix the bed was comfortable. I used the room with 2 twin beds because it was the only one available. I went to breakfast the next morning and they walk you to your table. Self serve buffet. However, they asked to make sure I was alright and enjoyed the food. Super sweet people. I will stay there again!
by A verified traveler
Posted 16 May 2023
The hotel restaurant prepared a delicious take out breakfast for me because I had to leave for the airport before the restraunt opens. It was really nice!
by A verified traveler
Posted 8 Feb 2023
It's a hot spring hotel with good tubs for exterior hot spring. Staff is very good and breakfast was liked brunch. There's shuttle service to bring you to the subway station. The hotel is very old and renovation should be top priority.
by A verified traveler from Farmington Hills
Posted 25 Dec 2022
Excellent hot spring experience. Various hot springs pools in a very tranquil garden like surrounding.
by A verified traveler
Average hotel
Posted 31 Mar 2022 on HotelsThe hotel wasn't what we expected, especially compared with the price. It's quite a famous hotel in Taipei, however the room was not great. Breakfast was not bad.
by A verified traveler
Posted 30 Jul 2020
great outdoor hot spring pools. These are real hot springs, well kept and are closed every Wednesday for disinfection.
Breakfast is about average, and the Japanese restaurant is good, but a bit pricey for Taiwan.
They allow you to trade your included breakfast coupon $150 Taiwan dollars (about $5 US) for lunch at the Japanese restaurant. Check their one night for 2 person promotions.
Overall, is a good place, close to Taipei, free shuttle to the Beitou MRT and the staff is just great.
