Ratings based on 965 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Hotel send a cake wishing me happy birthday to room the evening before my actual birthday. What a pleasant surprise while I was vacation abroad. It made my day.
by A verified traveler
Posted 30 Dec 2024
The layout of the closet of the hotel is a hazard. The safe is placed in the closet but at the top of my head. I hit my head twice during my stay.
by A verified traveler
Posted 28 Dec 2024
Shangri-La Taipei is a luxurious oasis offering breathtaking views of the city and Taipei 101. Spacious rooms boast modern comfort and elegant decor, while the Horizon Club Lounge serves up delicious breakfast and evening cocktails. Impeccable service and top-notch amenities make it a must-stay . All service staffs from front desk to room keeping are very friendly and polite .
Impeccable service and top-notch amenities make Shangri-La Taipei a must-stay. From the moment you step into the lobby, you'll be treated to exceptional hospitality and attention to detail. Whether you're traveling for business or leisure, this hotel has everything you need for a comfortable and memorable stay. With its unbeatable location and world-class facilities, Shangri-La Taipei is the ultimate choice for discerning travelers.
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler
Posted 28 Dec 2024
Enjoyed our stay here. Amenities and service were exceptional. The room we had offered stunning views of the city landscape and faced Tapei 101 plus exceeded our expectations in size, comfort, cleanliness. Highly recommend staying here.
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler
Posted 22 Dec 2024
I was pleasantly surprised when the manager in the restaurant went extra mile to ask the kitchen staff to prepare a specialised gluten free breakfast for me. This is quality service.
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler from Walnut
Posted 20 Dec 2024
The family suite was fantastic, spacious and well maintained. It was a very relaxing and luxurious stay. The staff was top notch, courteous and anticipatory of our needs. We would easily stay here again.
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler
Posted 20 Dec 2024
Very friendly and accommodating staff, takes your concerns very seriously and fixes it right away.,
from reception to managers, to the dinning personnels… very impressive!
Highly recommends it! We’re Coming back for sure!
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
30 Dec 2024 by hotel team, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler
Posted 11 Dec 2024
I love the view of the 101 and the roominess of our room. I also love that it is next to a mall. The location is great too. Highly recommend.
Comment from Hotel Management
16 Dec 2024 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team
by A verified traveler from Atherton
Posted 8 Dec 2024
Was awesome
Comment from Hotel Management
16 Dec 2024 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us in maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Management Team