Ratings based on 396 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clermont
Posted 26 Oct 2024
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Comment from Hotel Management
26 Oct 2024 by 貞貞, Hotel Management
親愛的貴賓您好，感謝蒞臨皇家玫瑰旅館-新生館並撥冗分享住宿評論，很高興得知您對我們感到滿意，您的留言與推薦是對我們最大的鼓勵！您的意見及聲音我都聽到了，我們非常注重任何一位客人的回饋，未來我們也將會持續調整、進步，以期飯店能優化更舒適、安全的住房體驗給您。非常感謝您的回饋，讓我們有機會能做得更好！期待未來還有機會能夠見到您蒞臨皇家玫瑰旅館-新生館，為您帶來更多完美的住宿體驗。
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by 貞貞, Hotel Management
尊敬的尊貴賓客您好：衷心感謝您撥冗撰寫評論，並對我們的服務給予肯定與鼓勵。我們格外重視衛生與清潔標準，以及我們員工提供的優質服務。我們將持續不懈地努力維持這一水準。我們非常高興得知您的整體住宿體驗達到了您的預期。感謝您選擇入住皇家玫瑰精品旅館-新生館，期待不久的將來能再次為您提供服務。祝願您生活愉快，心想事成。皇家玫瑰旅館集團敬上
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by 貞貞, Hotel Management
尊敬的尊貴賓客您好：衷心感謝您撥冗撰寫評論，並對我們的服務給予肯定與鼓勵。我們格外重視衛生與清潔標準，以及我們員工提供的優質服務。感謝您對我們的認同，我們將持續不懈地努力維持這一水準。我們非常高興得知您的整體住宿體驗達到了您的預期。感謝您選擇入住皇家玫瑰精品旅館-新生館，期待不久的將來能再次為您提供服務。祝願您生活愉快，心想事成。皇家玫瑰旅館集團敬上
by A verified traveler
Charming and clean boutique hotel
Posted 4 Aug 2024 on HotelsA charming and clean boutique hotel in a residential area. Located in a convenient 5 min walk location to catch west/east and north/south MRT in Taipei. Free snacks and beverages in the coffee sitting area is definitely a bonus.
Large capacity washer and dryer are available onsite which is nice for those that need to do laundry.
Comment from Hotel Management
6 Aug 2024 by 貞貞, Hotel Management
Thank you for choosing Royal Rose Hotel - Xinsheng and for your time and effort to review your experience. We are happy to hear that you enjoyed your stay with us. Look forward to welcoming you to our hotel once again in near future & trying to match your 100% expectations. Warm Regards !
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
29 Jul 2024 by clara, Hotel Management
親愛的貴賓您好首先，我們為您在我們的旅館住得不開心感到非常抱歉。您的滿意度對我們來說至關重要，我們深感遺憾未能提供您一個愉快的住宿體驗。我們希望了解更多有關您的不滿的細節，以便我們能夠儘快解決問題，並採取適當的措施，以確保未來的客人不會遇到相似的問題。是否能告訴我們更多關於您的住宿經歷，例如出現了什麼問題以及您期望我們如何改進？我們承諾全力解決您的不滿，以確保您在未來的訪問中能夠享受到更好的服務和體驗。如果您願意，我們也歡迎您與我們私下聯繫，以更詳細地討論您的問題。再次為您的不快道歉，我們期待能有機會重新贏得您的信任，提供一個更愉快的住宿體驗。誠摯地，皇家玫瑰旅館-新生館
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by 貞貞, Hotel Management
尊敬的尊貴賓客您好：衷心感謝您撥冗撰寫評論，並對我們的服務給予肯定與鼓勵。我們格外重視衛生與清潔標準，以及我們員工提供的優質服務。感謝您對我們的認同，我們將持續不懈地努力維持這一水準。我們非常高興得知您的整體住宿體驗達到了您的預期。感謝您選擇入住皇家玫瑰精品旅館-新生館，期待不久的將來能再次為您提供服務。祝願您生活愉快，心想事成。皇家玫瑰旅館集團敬上
by A verified traveler
Posted 10 Jul 2024 on Hotels
The hotel is clean and comfy.
Comment from Hotel Management
18 Jul 2024 by 皇家玫瑰旅館-新生館, Hotel Management
親愛Yu Tung 您好，感謝蒞臨皇家玫瑰旅館-新生館並撥冗分享住宿評論，您的留言與推薦是對我們最大的鼓勵！我們非常注重任何一位客人的回饋，未來我們也將會持續調整、進步，期許能持續提供您更舒適住房體驗。再次非常感謝您的回饋，讓我們有機會能做得更好！我們也期待您的再次光臨，將竭誠為您服務。祝您愉快的一天。
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
15 Jul 2024 by 貞貞, Hotel Management
親愛的貴賓您好，感謝蒞臨皇家玫瑰旅館-新生館並撥冗分享住宿評論，很高興得知您對我們感到滿意，您的留言與推薦是對我們最大的鼓勵！您的意見及聲音我都聽到了，我們非常注重任何一位客人的回饋，未來我們也將會持續調整、進步，以期飯店能優化更舒適、安全的住房體驗給您。非常感謝您的回饋，讓我們有機會能做得更好！期待未來還有機會能夠見到您蒞臨皇家玫瑰旅館-新生館，為您帶來更多完美的住宿體驗。
by A verified traveler
Posted 5 Jun 2024
Everything is great. Near to MRT station. Room is clean. There is a common area on Ground floor with free can’t free and biscuits. Staff is helpful and polite.
Just a minor comment that it takes a little bit time to get the water hot for shower.
Comment from Hotel Management
5 Jun 2024 by clara, Hotel Management
Thank you for choosing Royal Rose Hotel - Xinsheng and for your time and effort to review your experience. We are happy to hear that you enjoyed your stay with us. Look forward to welcoming you to our hotel once again in near future & trying to match your 100% expectations. Warm Regards !
by A verified traveler
Posted 17 May 2024
nice neighborhood, close to public transport and major streets that have shopping and restaurants. Hotel is on a quiet street and rooms are good sized
Comment from Hotel Management
17 May 2024 by clara, Hotel Management
Thank you for choosing Royal Rose Hotel - Xinsheng and for your time and effort to review your experience. We are happy to hear that you enjoyed your stay with us. Look forward to welcoming you to our hotel once again in near future & trying to match your 100% expectations. Warm Regards !
