Ratings based on 473 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
A very good budget hotel
Comment from Hotel Management
30 Jul 2024 by Royal Rose Hotel, Hotel Management
Dear Andrew,Thank you very much for your positive feedback! We are delighted to learn that your stay at the Royal Rose Hotel was highly satisfying.The Royal Rose Hotel is committed to providing the highest quality of service and amenities to ensure guests feel comfortable, relaxed, and truly enjoy their stay. Your feedback motivates us to continue striving for excellence in both service and facilities. We look forward to the opportunity to provide you with another outstanding accommodation experience in the future!
by A verified traveler
Posted 28 May 2024
The staffs were really nice and friendly. They have free snacks buffet at the lobby. Very convenient and quiet location.
Comment from Hotel Management
28 May 2024 by Royal Rose Hotel Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing friendly and attentive service, and it's wonderful to know that you appreciated it. Very happy to meet you! We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 25 Apr 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Royal Rose Hotel Team, Hotel Management
Dear Kathrina,Thank you very much for your positive feedback! We are delighted to learn that your stay at the Royal Rose Hotel was highly satisfying.The Royal Rose Hotel is committed to providing the highest quality of service and amenities to ensure guests feel comfortable, relaxed, and truly enjoy their stay. Your feedback motivates us to continue striving for excellence in both service and facilities. We look forward to the opportunity to provide you with another outstanding accommodation experience in the future!
by A verified traveler from Cheras
Posted 18 Feb 2024
I love this hotel, the price is slightly higher but it's definitely worth it. Take your time to read if you're interested.
Check in: It was fast & easy as they were expecting our arrival.
Location: It locates at the end of Ximending Walking District where some famous shops locate. Eg: Ah Ma Breakfast, 永和豆奶 (not the one at the entrance), 天天利, two 7-11 and one Family Mart, beef noodles etc...
Staff: They're friendly, they helped me to book 3 taxis to HSR station which is 5 minutes drive away (TWD125), they even helped me to call if the shops and restaurants are open because it's CNY period.
Room: To be honest, the room is small as it only fit two PCS 24" luggage. Since it's old building layout, one floor only 4 rooms, so yah be considerate haha. It's clean tho.
Note: There are space at the lobby with some teas and coffee, some biscuits and it was free and tasty hahaha, you can work and do your things there.
I hope my review helps.
K thanks bye!
Comment from Hotel Management
7 Mar 2024 by Royal Rose Hotel Ximen, Hotel Management
Dear guest,We extend our heartfelt gratitude for sharing your recent stay experience with us and for generously rating us so highly. Despite the constraints posed by our building's layout, we are committed to delivering the utmost in service excellence. Your kind words serve as a source of inspiration for us to persist in our endeavors, and we genuinely value your feedback. It would be our pleasure to welcome you back in the future, offering you even more delightful accommodation experiences.Wishing you a wonderful day ahead.
by A verified traveler
Okay for just 1 night
Posted 21 Dec 2023 on HotelsIt was alright. The bed was pretty comfortable but there were lots of hair everywhere in the bathroom. It would have been good if it was stated that this room has no windows as I would have probably avoided it but as I am only there for 1 night, it was ok
Comment from Hotel Management
16 Jan 2024 by Royal Rose Hotel, Hotel Management
Dear Edeson,Thank you for taking the time to provide us with your valuable feedback. We are delighted to learn that you found the bed comfortable during your stay. However, we extend our sincere apologies for any inconvenience caused by the presence of hair in the bathroom.At the Royal Rose Ximending branch, we prioritize cleanliness and are dedicated to surpassing standard cleaning practices. Our commitment includes implementing additional measures such as disinfection and thorough dust removal using lint rollers.We deeply regret the oversight that led to the presence of hair during your stay. Your satisfaction is paramount to us, and we want to assure you that we have thoroughly investigated the circumstances surrounding your order. As a proactive measure, our staff has undergone retraining to prevent similar oversights in the future.Understanding the impact this may have had on your experience, we sincerely apologize for any shortcomings. Regrettably, we did not receive your feedback promptly to address the issue during your stay.We appreciate your understanding and value your input. It is our sincere hope that you will grant us another opportunity to serve you in the future. Wishing you all the best, and may your future experiences with us be seamless and enjoyable.
by A verified traveler
Posted 15 Sep 2023
Staff were very friendly every time we walked into or left the hotel. They would also ask us whether we would like cleaning or not for our room. Room was quite equipped with necessary amenities. Only thing needed to be cautious was the toilet paper couldn’t throw into the toilet as we were told the build has narrow plumbing pipes. Would recommend this hotel for short trips overall.
Comment from Hotel Management
21 Sep 2023 by Royal Rose Hotel, Hotel Management
Dear May,It’s great to hear that the staff at the hotel were very friendly and attentive during your stay. I’m glad to know that the room was well-equipped with all the necessary amenities. We apologize that the issue with the narrow plumbing pipes cannot be resolved at the moment, as the building's pipelines are interconnected with other drainage systems that fall beyond the hotel's jurisdiction to address. We will continue to report this situation to the relevant government authorities and hope that, one day, this issue can be fully resolved.We sincerely look forward to serving you again.
by A verified traveler
Posted 8 Sep 2023
Very near to everything.
Comment from Hotel Management
10 Sep 2023 by Royal Rose Hotel, Hotel Management
Dear Melanie, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.
by A verified traveler
Posted 26 Jul 2023
Location of this hotel is fairly near Ximending. Just a block away so it’s really convenient. There’s food eateries and restaurants around the hotel.
The room is small but there’s enough space on the floor for our luggages.
Bathroom comes with rain shower but the hotel staff warned us to not flush toilet paper down the toilet as it might cause the toilet to clog. We were to throw it in the bin provided in the bathroom. I think for hygiene purposes, the hotel should at least have bidets installed in the bathroom.
There’s only 1 washer and 1 dryer which is located on ground floor next to a communal dining table for guests. The dryer unfortunately was not consistent in the drying so we had to spend quite of coins and time waiting for the clothes to be dry.
Hotel staff were all very helpful though.
Comment from Hotel Management
21 Sep 2023 by Royal Rosa Hotel, Hotel Management
Thank you for sharing your thoughts with us. It's glad to hear that the location is convenient, and our staff were all very helpful.We apologize that the issue with the narrow plumbing pipes cannot be resolved at the moment, as the building's pipelines are interconnected with other drainage systems that fall beyond the hotel's jurisdiction to address. We will continue to report this situation to the relevant government authorities and hope that, one day, this issue can be fully resolved. Thank you again for taking the time to leave a message, giving us room for improvement. We hope you will give the Royal Rose Group another opportunity to serve you and provide you with a better experience.
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by 皇家玫瑰西門館, Hotel Management
非常感謝您的好評！我們非常高興得知您在旅館的住宿體驗非常滿意。皇家玫瑰旅館一直致力於提供最優質的服務和設施，讓旅客感到舒適、放鬆和享受。您的反饋激勵我們繼續提供更好的服務和設施，期待再次為您提供卓越的住宿體驗！
by A verified traveler
Posted 3 Jun 2023
Convenient location.
Comment from Hotel Management
15 Jun 2023 by 皇家玫瑰西門館(Royal Rose Hotel-Ximen), Hotel Management
Dear Siew Hin, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories.We sincerely look forward to serving you again.
