Ratings based on 229 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Aug 2024
One free breakfast for a 15 day stay. didn’t know marriot bonvoy member (I partially blame myself and Expedia). Cleaning people come at 11 and then it’s on you to get them back. Ridiculous. It’s called making a second round and checking the light. I was almost out by noon. Good 1 free breakfast. Friendly staff especially the guy out front tall short white hair, there’s construction and that’s fine but annoying until it’s done because there’s likely a shorter pathway to the subway stop when buildings are complete (blooming area). There’s good and bad. But I was more tired at end of this than in the beginning even with jet lag. Woken up by annoying house cleaners. Always outside my door seemingly. I wrote them a note to come at 18:00 and clean and not accommodated. And I absolutely can’t stand 11am checkout times especially in the middle of the week and I didn’t even stay my first day but had to get a room booked because the flight gets in at 6am and check in is not even early at 4pm!!! Not Las Vegas where cleaner need to clean up puke and this and that. It’s a weekday in Taipei. Even in Vegas it’s a 4 hour turnaround. How do you need 5 hours?
4 out of 5
by A verified traveler

Posted 9 Aug 2024
Like the swimming pool. Very relaxing & quiet area. Shopping and train station within walking distance
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Posted 8 Apr 2024 on Orbitz
.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Nice hotel. Quite area. Very close to a popular night market.
5 out of 5
by A verified traveler

Beautiful hotel room close to MTR

Posted 25 Dec 2023 on Hotels
We stayed 2 nights. The room was large and comfortable with a fabulous bathroom (separate tub and shower). Nice comfy robes were provided. We had a busy itinerary so unfortunately didn't get a chance to use any of the amenities. We'd stay here again.
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Location
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Lovely room--not big, but not cramped--with every comfort and amenity. Gorgeous view of the lush, green mountain at the edge of the city. A bit far from downtown, but just a five minute walk to the busy, pleasant shopping and eatery area around Shilin Metro Station. My only complaint was that the lobby, though beautiful, has very little hang-out and seating area for guests, outside of the pricey bar and restaurants.
3 out of 5
by A verified traveler

Disappointing stay

Posted 12 Nov 2023 on Hotels
Arrived around 1:30 pm, checked in then told couldn’t have room until 4 pm which we found unacceptable. We were told they would email us when room was ready so we went out, actually received email at 19:24. Room was supposed to be a king double but it had a settee/child’s single bed in it which really didn’t fit making the room too compact
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2023 on Hotels