Ratings based on 242 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Staff and service is outstanding, amazing
Definitely will be back
Comment from Hotel Management
3 Nov 2024 by RSL Hotel Taipei, Zhonghe, Hotel Management
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your compliments to our service team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member. Thank you for feedback we hope you choose to stay with us again whenever your travel needs bring you back to Taipei. Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
great stay at the hotel
Posted 7 Jun 2024 on Hotelsthe stay was amazing and everyone was very helpful
Comment from Hotel Management
9 Jun 2024 by Lisa, Hotel Management
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your compliments to our service team are highly appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member. Thank you for feedback we hope you choose to stay with us again whenever your travel needs bring you back to Taipei. Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
Posted 5 Jun 2024
Great location and quiet.
Comment from Hotel Management
5 Jun 2024 by Lisa, Hotel Management
Dear Aaron,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your comments and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
Posted 12 Apr 2024
Arrived with two luggages, 2 taxies were blocking the entrance, impossible to move the roller on the luggages due to the rough ground and steps, and no one was available to help.
Comment from Hotel Management
14 Apr 2024 by Lisa, Hotel Management
Dear Angela,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will review our services immediately so that the services and overall comfort for our guests will continue to improve. Thank you again for your support and suggestions.Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
Great experience, would do it again!
Posted 9 Apr 2024 on HotelsWe mainly interacted with the customer-facing staff members (front desk, restaurant), they spoke English well and extremely friendly. There is a little bit of a cultural difference (expected); my parents spoke to them in Mandarin while my wife and I spoke to them in English, the entire time they looked at my parents while speaking to them in English, my wife and I weren't offended; in this culture, you make eye contact with the adults rather than the 40-year old "kids".
The rooms were clean upon arrival. However, they may be short staffed (or really busy) as we found our rooms weren't vacuumed until the 3rd time we requested for them to clean the rooms--we didn't request it daily.
We have family in Taipei and it was easy for them to pick up to go to places since the hotel was right next to the freeway entrance. We didn't use public transportation but our family told us was 15-20 min. away. We did use the taxi once, the hotel helped us called for one and almost spent the entire day at the Global Shopping Mall ($125NT) about a mile away.
Comment from Hotel Management
10 Apr 2024 by Lisa, Hotel Management
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your compliments to our property are high appreciated and it is certainly the most valuable encouragement for all of us. I will share your comments with every team member. Your feedback regarding our service team has been forward to related hotel team for future improvement. Thank you for staying at RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by Lisa, Hotel Management
Dear DI YUAN,Thanks for leaving us a review. I am so happy that you had such a great experience with us. We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
24 Mar 2024 by Lisa, Hotel Management
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your rating and strive to provide the utmost comfort for all our guests.Thank you again for your support and feedback.Sincerely,RSL Hotel Taipei, Zhonghe
by A verified traveler
Noise around the room staying
Posted 28 Jan 2024 on HotelsComment from Hotel Management
29 Jan 2024 by Lisa, Hotel Management
Dear Cecilia, We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.Your feedback regarding the sound insulation of the room has been forward to related hotel team for future improvement. Thank you for staying at RSL Hotel Taipei Zhonghe and we hope you choose to create more memories with us whenever your travels bring you back to Taipei.Sincerely,RSL Hotel Taipei Zhonghe
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Lisa, Hotel Management
親愛的貴賓，您好，謝謝您，為瓏山林台北中和飯店提供了珍貴的評分。感謝您的肯定，能帶給您貼心愉悅的住宿體驗，是我們的榮幸！期待很快能夠再次為您提供服務，若需任何協助，請不吝告知。祝您 平安 順心瓏山林台北中和飯店
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
25 Dec 2023 by Lisa, Hotel Management
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Taipei. It was truly a pleasure to serve you.We will take note of your review and strive to provide the utmost comfort for all our guests.Thank you again for your feedback.Sincerely,RSL Hotel Taipei, Zhonghe
