Ratings based on 681 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The walls need to be re-painted.
Most staff are nice and helpful.
Comment from Hotel Management
16 Nov 2024 by Reservation, Hotel Management
Thank you for choosing PaperSun Hotel and thank you for the kindly opinion. We will do our best to achieve best service.
by A verified traveler
Posted 20 Apr 2024
Room is spacious, staff are helpful and friendly, location is convenient.
Comment from Hotel Management
20 Apr 2024 by Reservation, Hotel Management
Thank you for choosing Papersun hotel, we are happy to have you while you traveling Taipei, Taiwan. Hope to see you again in the near future.
by A verified traveler
Posted 15 Apr 2024
Comfortable bed, two pillows each!
Air conditioning worked well, and quite a few English tv channels.
Room a bit small but sufficient for for a couple for a night or two. Small fridge and water available, as well as laundry.
Hotel provides ear plugs in case of noise, but we found it quiet.
Close to the Shilin night market for supper. 7-11 also close by as well as other convenience stores and restaurants.
A couple blocks from Shilin station. Handy for traveling.
Comment from Hotel Management
17 Apr 2024 by Reservation, Hotel Management
Thank you for staying with us; hope you have a great time at Papersun Hotel. You are always welcome to enjoy the trip in Taipei with us.
by A verified traveler
Posted 25 Mar 2024
Great location. Surprisingly quiet despite being close to the Shilin Market area.
Comment from Hotel Management
28 Mar 2024 by Reservation, Hotel Management
Thank you for choosing Papersun hotel, we are happy to have you while you traveling Taipei, Taiwan. Hope to see you again in the near future.
by A verified traveler
Posted 20 Jan 2024
Pro: Staff were very nice and helpful. Only a few minutes away from Shilin MRT station. room was spacious and as described in the photos.
Cons: Breakfast although delicious, is the same every day, ( 1-2 eggs, some bread, some potato salad and some leaf fruit salad) maybe some bacon I'f you eat meat. It's OK for a day or 2 but it gets boring for 5 nights as we stayed.
The room is very poorly soundproofed. ( we had to use the earplugs they provided)
On arrival the floor was stained with someting sticky that I cleaned with some alcohol wipes.
Comment from Hotel Management
21 Jan 2024 by Reservation, Hotel Management
Thank you for the comments. Please accept our apology. We will keep improving and strive to achieve the highest level of service. We appreciated for the experience sharing from you.
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
30 Dec 2023 by Reservation, Hotel Management
謝謝您的回饋，不知道是否還有哪些地方服務可以再精進，希望您不吝與我們分享寶貴建議，也讓我們有更多成長進步的機會。
by A verified traveler
Posted 26 Dec 2023
ok
Comment from Hotel Management
30 Dec 2023 by Reservation, Hotel Management
Thank you for choosing PaperSun Hotel and thank you for the kindly opinion. We will do our best to achieve you need.
by A verified traveler
Posted 13 Aug 2023
For the facility and the surrounding views, it’s rather pricey.
Comment from Hotel Management
14 Aug 2023 by Reservation, Hotel Management
Thank you for the comments. Please accept our apology. We will keep improve our service and facility . We are appreciated for the experience sharing from you.
by A verified traveler
Posted 7 Jul 2023 on Orbitz
Comment from Hotel Management
28 Jul 2023 by Reservation, Hotel Management
謝謝您的回饋，不知道是否還有哪些地方服務可以再精進，希望您不吝與我們分享寶貴建議，也讓我們有更多成長進步的機會。
by A verified traveler
Suboptimal service standards
Posted 6 Jul 2023 on HotelsI left for the airport at 6am but no one was attending the hotel counter. I placed the room key on the table as there was no drop off key box. The receipt of my stay was also not delivered to me which was promised to be given on the day of my departure. There was no morning call service.
Comment from Hotel Management
7 Jul 2023 by Reservation, Hotel Management
Thank you for the comments. Please accept our apology . We will keep doing the orientation to the co-workers, and to achieve the best service standard. We are appreciate for the experience sharing from you.
