Ratings based on 900 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auckland
Posted 18 Nov 2024
Great hotel with super attentive staff. Room is very comfortable and has great amenities. The checkin was easy and the staff were always available to assist during our stay. Hotel is conveniently situated above Q Square which has a great selection of shops, restaurants and supermarkets. Train and Bus stations are also downstairs in the shopping mall. Perfect place to discover the city. Only thing this hotel could improve is their Gym, its not set up very well and the equipment is pretty bad.. Will definitely be back to this hotel next year!
Comment from Hotel Management
18 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Carl ,Thank you for choosing to stay at Palais de Chine Hotel. We are delighted to hear that our [X] contributed to making your journey even more enjoyable. It is our honor to provide you with warm service, and we sincerely appreciate your kind words about Palais de Chine.We look forward to welcoming you back again and wish you all the best!Sincerely,Amy YuGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Need better lighting in room. ESP vanity facing you for makeup etc
Comment from Hotel Management
18 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Jerry ,Thank you so much for choosing to stay at Palais de Chine Hotel and for sharing such a warm and kind response. We are thrilled to hear that you were satisfied with our service and experience.It is our greatest honor to provide you with exceptional service and to know you had a wonderful time at Palais de Chine Hotel. We will keep working hard to offer our guests even better accommodation and dining experiences.Once again, thank you for your valuable feedback. We look forward to welcoming you again and wish you health and happiness!Amy YuGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Pei Tsung , Thank you for choosing to stay at Palais de Chine Hotel. We are delighted that you enjoyed our service and experience this time.It is our pleasure to provide you with warm hospitality, and we truly appreciate your recognition of Palais de Chine Hotel!We look forward to welcoming you again in the future. Wishing you a wonderful day ahead!Amy YuGeneral Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Spencer ,Thank you so much for choosing to stay at Palais de Chine Hotel and for sharing such a warm and kind response. We are thrilled to hear that you were satisfied with our service and experience.It is our greatest honor to provide you with exceptional service and to know you had a wonderful time at Palais de Chine Hotel. We will keep working hard to offer our guests even better accommodation and dining experiences.Once again, thank you for your valuable feedback. We look forward to welcoming you again and wish you health and happiness!Amy YuGeneral Manager
by A verified traveler
Posted 13 Nov 2024
Great and friendly place. Breakfast is superb!!
Classical music is a classical feature fitting to the
Ambience!!!
Comment from Hotel Management
13 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Charles,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.Amy YuGeneral Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. llhong, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.Amy YuGeneral Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Ning, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Your comments have already been delivered to the relevant departments for further discussion. Thank you once again for your feedback and we hope to have a chance to welcome you back again! Amy YuGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Loved how clean and modern the hotel was and the staff were all so friendly and helpful and very attentive! The only complaint I had was that the entire hotel and rooms are so dark! Was even hard to see the numbers in the elevator! Also I was not a big fan of the openness of the room, although I know that is just the style of the rooms! Loved how close the hotel was to the metro and train station and mall! So convenient! Would stay there again!
Comment from Hotel Management
4 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Stella, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.Amy YuGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Amy Yu General Manager, Hotel Management
Dear Mr,/Ms. Hin Ching,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.Amy YuGeneral Manager
by A verified traveler
Posted 27 Oct 2024
located in city centre next to Taipei Main Station, extremely convenience for transport and buying souvenirs
Comment from Hotel Management
28 Oct 2024 by Amy Yu General Manager, Hotel Management
Dear Mr./Ms. Man Kit , Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.Amy YuGeneral Manager
