Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2020 on Hotels
Comment from Hotel Management
11 Mar 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler
Would definitely recommend to friends and family!
Posted 9 Mar 2020 on HotelsWonderful stay at iTaipei service apartment! The location was unbeatable, just above Taipei main station and Qsquare shopping centre.
The mini kitchenette made it easy for quick breakfasts on those mornings that we couldn't wake up early enough.
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Friendly front desk staff, security staff, and housekeeping staff.
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Only drawback was that the pillows were too soft for me.
Comment from Hotel Management
11 Mar 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler
Good yet need better briefing
Posted 12 Feb 2020 on HotelsThe I taipei was good as I stayed there several time. However this time the briefing by the staff was a bit rush and had not checked the hot water as well as the relevant switch. I have to called front desk later to fix the hat water as it was not turned as needed repairman to fix the switch.
Comment from Hotel Management
13 Feb 2020 by itaipei , Hotel Management
Thank you for the advice, we will try our best to improve ourselves. Looking forward to your next visiting. Regards
by A verified traveler
good location, briefing can be better
Posted 11 Feb 2020 on Hotelshe location is great and the price is OK. I stayed there for several times. However the staff can give a better briefing as it was a bit tricky to operate the hot water this time.. (it was some how off ) ,; last time it was some lighting that won,t turn off. . After a long travel on the road, travelers may not be able to catch every word that the staff said on the operating of various facilities in the room. A slow and throughout briefing can help the guest to have a great rest, especial for the first night and in a strange and new place.
Comment from Hotel Management
12 Feb 2020 by Itaipei, Hotel Management
Thank you for the advice, we will try our best to improve ourselves.
Looking forward to your next visiting.
Regards
by A verified traveler from Wellington, New Zealand
Posted 11 Feb 2020
Central location, close to Taipei main station, with friendly and helpful staff.
Comment from Hotel Management
12 Feb 2020 by itaipei, Hotel Management
Thanks for your review. hope to see you again
by A verified traveler from Singapore
Posted 29 Jan 2020
The apartment was clean and functional. Toilet was a squeeze for the average asian but overall it was a nice experience.
Comment from Hotel Management
31 Jan 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler
Posted 25 Jan 2020
Location is great. Customer service is excellent! I really enjoyed my stay.
Comment from Hotel Management
26 Jan 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler from Boston
Posted 16 Jan 2020
They are very friendly, helpful and 24 hours accesible. We have a washing machine in our apartment. They can dry the washed laundry for you. If it's your first time in Taipei, this is the best hotel for you. It is just located on the top of the mrt, high speed, bus station and subway. There is a huge underground shopping mall. There are also department store and some famous brand stores across street. I will go back to them for next visit.
Comment from Hotel Management
17 Jan 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler
Posted 7 Jan 2020 on Hotels
good location, small and cozy room, very clean.
Comment from Hotel Management
7 Jan 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
by A verified traveler
Posted 5 Jan 2020
The Service Apartment is near the train station which makes it convenient. But getting to the apartment from the mall can be confusing for the first few times. Not much amenities, just a regular room.
Comment from Hotel Management
6 Jan 2020 by itaipei , Hotel Management
Thanks for your review. hope to see you again
