Ratings based on 162 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Very friendly and helpful staff
Comment from Hotel Management
21 Nov 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
We greatly appreciate your fantastic feedback, in which you gave us a score of 05 out of 05 following your recent stay. We are delighted to learn that our friendly staff provided you with the service you expected. Once again, thank you for staying with us. We look forward to welcoming you back soon! Sincerely.
by A verified traveler
Posted 25 Sep 2024
One of newer hotel close to Metro with nice gym and pool
Comment from Hotel Management
9 Oct 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear JohnnyThank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon. Hyatt Place New Taipei City Xinzhuang
by A verified traveler
Posted 29 Aug 2024
Quiet place away and still convenient to go out
Comment from Hotel Management
9 Oct 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Mu Ting Thank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon. Hyatt Place New Taipei City Xinzhuang
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Anonymous We greatly appreciate your fantastic feedback, in which you gave us a score of 10 out of 10 following your recent stay. We are delighted to learn that our friendly staff provided you with the service you expected. Once again, thank you for staying with us. We look forward to welcoming you back soon! Sincerely.
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Donglee Thank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon.
by A verified traveler
Posted 18 Jul 2024 on Travelocity
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Frank Thank you for publicly sharing your review. Your positive feedback is the greatest encouragement for our entire team. We will continue to improve our service quality to provide every guest with a comfortable experience. We look forward to welcoming you back.
by A verified traveler
Posted 18 Jul 2024 on Travelocity
Its a great place to stay. Staff is friendly. They have a room on the 9th floor with coin operated washing machines, and a microwave.
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear Frank Thank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon. Hyatt Place New Taipei City Xinzhuang
by A verified traveler
Posted 17 Jul 2024
They have a children indoor play area on the 2nd floor. They also provide free and unlimited cotton candy.
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear KatyThank you for publicly sharing your review. Your positive feedback is the greatest encouragement for our entire team. We will continue to improve our service quality to provide every guest with a comfortable experience. We look forward to welcoming you back.
by A verified traveler from Dublin
Posted 13 Jul 2024
friendly staff. And common for doing laundry make very convenient for business travelers. Shipping mall very close to the site with many restaurants.
Comment from Hotel Management
19 Aug 2024 by Hyatt Place New Taipei City Xinzhuang, Hotel Management
Dear JongThank you for your positive feedback and kind words about Hyatt Place New Taipei City Xinzhuang. We will continue to work on improving our services, and we look forward to seeing you again soon.
