Ratings based on 673 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Liked the individual hot springs available in the rooms, however the rooms are seeing signs of wear and aging.
by A verified traveler
Posted 12 Sep 2024
Beautiful property
Comment from Hotel Management
26 Oct 2024 by Hotel Royal Beitou, Hotel Management
Dear Guest,Thank you for your kind words! We’re delighted to hear that you enjoyed the beauty of our property. It’s always our goal to provide a visually pleasing and relaxing environment for our guests.We look forward to welcoming you back soon for another wonderful stay!Warm regards,Hotel Royal Beitou
by A verified traveler
Posted 30 Jul 2024
Very convenient location: close to MRT and many restaurants and cafes nearby. The staffs were very friendly. We enjoyed the in-room hotspring tub.
Comment from Hotel Management
29 Aug 2024 by Hannah, Hotel Management
Dear Guest,Thank you for your positive review. We are delighted to hear that you enjoyed our convenient location, close to the MRT and nearby restaurants and cafes. It’s also wonderful to know that our friendly staff and the in-room hot spring tub contributed to your enjoyable stay.We look forward to welcoming you back in the future. If you have any other needs or suggestions, please feel free to let us know.Thank you once again for your kind words!Best regards,Hotel Royal Beitou
by A verified traveler
Posted 6 Jul 2024
Hotel Royal Beitou was great. Before booking, I didn’t realize the hotel was centered around “health.” The facilities and staff were great. I also liked having a private onsen. The hotel was very walkable and extremely close to the Xinbeitou station. There’s also lots of good food nearby - we walked to the Michelin rated Moon Moon Food.
One issue is that they offered some classes such as yoga and massage ball therapy. They were just okay if that. The classes were only 30 minutes, which felt short. The yoga was also a bit strange as it was called “potions yoga” where you hold a cup of juice and stretch with it. While my mom was entertained, the yoga practice was not challenging for her. Additionally, the gym consisted of a ping pong table, an elliptical, and two treadmills we couldn’t use because they were broken.
Comment from Hotel Management
18 Jul 2024 by Hannah, Hotel Management
Dear Marrisa:Greetings!Thank you for taking the time to share your experience at Hotel Royal Beitou. As the hotel manager, I am delighted to hear that you were satisfied with our facilities and staff, and that you particularly enjoyed the private onsen. It is our honor to provide a convenient and comfortable environment where you can enjoy the health-centered facilities.We appreciate your mention of the hotel's excellent location, within walking distance to Xinbeitou station, and the availability of many good food options nearby, including the Michelin-rated Moon Moon Food restaurant.We take your feedback regarding the classes very seriously. We understand your concerns about the short duration and the design of the classes not being challenging enough. We will carefully consider your comments and make improvements to ensure that future classes better meet the needs of our guests. We will also review the yoga class content to offer more suitable options.Additionally, we apologize for the condition of the gym equipment. We will promptly inspect and repair the treadmills, and consider adding more fitness equipment to provide a more comprehensive fitness service for our guests.Thank you once again for your valuable feedback. It is crucial for us to enhance our service quality. If you have any needs or suggestions during your future stays, please do not hesitate to let us know. We look forward to welcoming you and your family back to Hotel Royal Beitou.Best regards, Hotel Royal Beitou
by A verified traveler
Posted 4 Jul 2024
by A verified traveler
Posted 4 Jul 2024
Awesome hotel!
Comment from Hotel Management
18 Jul 2024 by Hannah, Hotel Management
Dear Rosa：Greetings!Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an awesome stay at Hotel Royal Beitou. Your positive feedback is the greatest encouragement for our team.If you have any suggestions or additional feedback that could help us improve even further, please do not hesitate to let us know. We look forward to welcoming you and your family back to our hotel in the future.Best regards,Hotel Royal Beitou
by A verified traveler
Posted 30 Jun 2024
Very modern and great attention to detail in the rooms
Comment from Hotel Management
18 Jul 2024 by Hannah, Hotel Management
Dear Michael：Greetings!Thank you for taking the time to share your experience with us. We are delighted to hear that you found our rooms very modern and appreciated the great attention to detail. Your positive feedback is the greatest encouragement for our team.We are committed to providing a high-quality accommodation environment and paying attention to every detail to ensure that every guest enjoys a comfortable and pleasant stay.Thank you once again for your valuable feedback. If you have any needs or suggestions during your future stays, please do not hesitate to let us know. We look forward to welcoming you back to our hotel.Best regards,Hotel Royal Beitou
by A verified traveler
Posted 25 Jun 2024 on Orbitz
My mom and I loved the hot spring bath in our room. Very clean facility and friendly staff.
Comment from Hotel Management
18 Jul 2024 by Hannah, Hotel Management
Dear FumikoGreetings!Thank you for taking the time to share your experience with us. We are thrilled to hear that you and your mom loved the hot spring bath in your room. It's wonderful to know that you found our facilities very clean and our staff friendly.Your positive feedback is a great encouragement for our team. We are committed to providing our guests with a comfortable and enjoyable stay.Thank you once again for your valuable feedback. If you have any needs or suggestions during your future stays, please do not hesitate to let us know. We look forward to welcoming you and your mom back to our hotel.Best regards, Hotel Royal Beitou
by A verified traveler
Birthday treat
Posted 23 Jun 2024 on HotelsVery spacious room with all amenities and hot tube . Staff are friendly and give you a tour in your room. Would definitely recommend to stay here again.
Comment from Hotel Management
7 Sep 2024 by Hannah, Hotel Management
Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spacious room, amenities, and hot tub. It's great to know our friendly staff made your stay even more enjoyable with the room tour. We truly appreciate your recommendation and look forward to welcoming you back for another stay.Best regards,Hotel Royal Beitou
by A verified traveler
Posted 8 Jun 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Hannah, Hotel Management
尊敬的貴賓您好！感謝您抽出寶貴的時間與我們分享您的入住體驗。我們一直致力於提供高品質的住宿環境，並注重每一個細節，以確保每位客人都能享受到舒適愉快的住宿體驗。再次感謝您滿分回饋。如果您在未來的入住中有任何需求或建議，請隨時告知我們。我們期待著再次歡迎您入住我們的飯店。祝好， 北投老爺酒店 敬上
