Ratings based on 1,066 Verified Reviews

3.7 out of 5
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Dec 2024
Love the location of this hotel, such an easy walk from Ximen station and conveniently located among many shopping and dining. Hotel is decently well maintained too. The only down side was the air conditioning in the room. It was centrally controlled and there was no way to adjust the temperature. Not sure if the thermostat was correct, but it was constantly showing 19 - 20 degrees especially at night. The staff came by, tried to adjust in a 10 sec job before saying that if it doesn't work, the best solution is only to ask for more blankets.
Comment from Hotel Management
29 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Perfect location within walking distance.
Comment from Hotel Management
28 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
3 out of 5
by A verified traveler

Posted 23 Dec 2024
Twin room is small but decent for 2 persons, not much space for 2 medium luggage. We went out shortly after we checked in and when we returned after 30 min, we could not open the room door. We asked a male staff who happened to be nearby for help. He also couldn't open the door and kept saying the door was locked from inside and kept asking if we were sure there was no one else inside the room (sounded eerie at that point actually! there were also some happenings at our other room that made us felt eerie when we discussed it the next morningl). We just had to keep insisting no one. He then said he send someone to check while we waited outside the room. Another male staff came shortly and after some back and fro to get some tools, he finally fixed it. Other than this, room was ok. Hotel staff are friendly.
Comment from Hotel Management
25 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.
2 out of 5
by A verified traveler

Posted 23 Dec 2024
Double room is extremely small, too small for 2 persons. Totally no space to move around. Room is dim. Bathroom is small. Our parents had no choice but to place the luggage in the bathroom at night. We had another twin room which was sligthly larger and brighter despite being cheaper when we booked it. We couldn't accept the small double room and paid extra to change the double room to a twin room for the next 2 nights.
Comment from Hotel Management
25 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
3 out of 5
by A verified traveler

Posted 17 Dec 2024
Basic for the cheapest. Closest to xmd
Comment from Hotel Management
19 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
4 out of 5
by A verified traveler

Posted 12 Dec 2024
It’s very convenient location, but the room is ok,
Comment from Hotel Management
12 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
3 out of 5
by A verified traveler

Posted 9 Dec 2024
Overall a good stay but WiFi is either very slow or not working. Have informed the staffs but no improvement in WiFi speed. Easy check in and check out.
Comment from Hotel Management
12 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Room is clean and big .
Comment from Hotel Management
12 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
We will continue staying with this hotel when we visit Taipei. This is our 6 times staying here.
Comment from Hotel Management
6 Dec 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.