Ratings based on 996 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2023
Comment from Hotel Management
22 Jul 2023 by 皇家季節酒店-北投館, Hotel Management
感謝您寶貴的反饋，期望能持續精進服務細節以迎接每位貴賓的蒞臨。
by A verified traveler
Posted 11 Jun 2023
Comment from Hotel Management
12 Jun 2023 by 皇家季節酒店-北投館, Hotel Management
親愛的旅客 您好: 非常感謝您入住皇家季節酒店北投館。 感謝您的意見及反應，不足之處,我們深感抱歉並致力改善,祝您有愉快的每一天,謝謝您!
by A verified traveler
Posted 17 Apr 2023
Excellent hot spring hotel in Beitou Taiwan. Professional staffs and the amazing bath facility
Comment from Hotel Management
18 Apr 2023 by 皇家季節酒店-北投館, Hotel Management
Thank you for choosing Royal Seasons Hotel-Taipei Beitou as your home during your stay in Taipei. We appreciate you taking the time and effort to share your opinions.Looking forward to the honor of serving you again in the future, and wishing you peace and contentment.
by A verified traveler
Posted 24 Mar 2023
kind of outdated, unsure why my room has windows all taped and blocked off, it wasn't necessary, there are wooden blinds which would have been sufficient.
Comment from Hotel Management
25 Mar 2023 by 皇家季節酒店-北投館, Hotel Management
親愛的旅客 您好謝謝您利用寶貴的時間與我們分享您的住宿經驗，您的建議我們會虛心接受並反應給公司，希望未來能有機會再次為您服務，祝您順心
by A verified traveler
Posted 11 Feb 2023 on Hotels
Comment from Hotel Management
12 Feb 2023 by STEPHANIE YU, Hotel Management
親愛的貴賓您好: 歡迎您的蒞臨，感謝您給予我們高分評價，期待未來有榮幸能再度為您服務，祝福您平安順心! 皇家季節酒店-北投館
by A verified traveler
Posted 24 Dec 2022 on Hotels
Comment from Hotel Management
27 Dec 2022 by STEPHANIE YU, Hotel Management
感謝您入住我們的飯店。感謝給予我們人員高分評價！
by A verified traveler
Posted 11 Nov 2022 on Hotels
Comment from Hotel Management
15 Nov 2022 by 客務部經理 Nico Wu, Hotel Management
親愛的旅客 您好謝謝您利用寶貴的時間與我們分享您的住宿經驗。很高興您能滿意我們的服務，讓您有一次愉快的入住經驗是我們最大的榮幸。誠摯地希望能夠再度歡迎您的到來，並帶給您另一次溫暖的住宿體驗。
by A verified traveler
Nice Hotel
Posted 23 Jan 2020 on HotelsWe are surprised by the clean & nice room with a big bath tub. We have a nice stroll from the MRT to/fro the Hotel.
Comment from Hotel Management
20 Feb 2020 by 客務部組長 Julia Kao, Hotel Management
We are glad to know that you are satisfied with our service and hotel. Hope you could still choose our hotel for your staying next time. Customer Service Team Leader Julia Kao Royal Seasons Hotel Beitou
by A verified traveler
Posted 19 Jan 2020
Comment from Hotel Management
22 Feb 2020 by 客務部組長 Julia Kao, Hotel Management
親愛的貴賓您好 感謝您選擇皇家季節酒店北投館做為您旅遊台北的家，我們堅信，唯有旅客的寶貴意見才能使我們更進步。我們將更加努力來提供最高水準的服務與高品質的住宿環境給每位住宿的貴賓。再次感謝您選擇皇家季節酒店北投館做為您此行的住宿首選，我們也衷心企盼您下次來到北投，能夠繼續給予我們用心為您服務的機會。 Best regards, 客務部組長 Julia Kao 皇家季節酒店-北投館
by A verified traveler
Posted 7 Jan 2020
Comment from Hotel Management
22 Feb 2020 by 客務部組長 Julia Kao, Hotel Management
親愛的貴賓您好 感謝您選擇皇家季節酒店北投館做為您旅遊台北的家，我們堅信，唯有旅客的寶貴意見才能使我們更進步。我們將更加努力來提供最高水準的服務與高品質的住宿環境給每位住宿的貴賓。再次感謝您選擇皇家季節酒店北投館做為您此行的住宿首選，我們也衷心企盼您下次來到北投，能夠繼續給予我們用心為您服務的機會。 Best regards, 客務部組長 Julia Kao 皇家季節酒店-北投館
