Ratings based on 878 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2022 on Hotels
by A verified traveler
Posted 19 Oct 2021 on Hotels
by A verified traveler
Posted 26 Mar 2021 on Hotels
Hotel in itself was fine, the staff not so helpful once know booked via 3rd party & not directly with hotel.
by A verified traveler
Posted 21 Mar 2021 on Hotels
by A verified traveler
Posted 5 Jan 2021 on Hotels
Comment from Hotel Management
13 Jan 2021 by 櫃檯經理 NINI HSIAO, Hotel Management
親愛的旅客您好
感謝您留下好評! 期待您再度光臨!
by A verified traveler
Posted 26 Jul 2020 on Hotels
It’s my business trip to Taipei, it’s very nice hotel although the facilities were old. All of the staffs were very friendly and helpful, but some of them can be more professional. The room was very clean, the housekeeping staff did a very good job. The biggest problem of this hotel was not consistent professional service. I stayed here 6 times in 2 months, sometimes the front desk staff did a wonderful job and recognized you as a loyal customer, sometimes when I checked in they treat you like a stranger. I stayed 5 different room, all of them were good. Only one room the air conditioning fan was broken, it made a very noisy sound. They did a very quick response to upgrade me a suite. Overall, it’s very nice hotel and pleasant stay.
Comment from Hotel Management
28 Jul 2020 by 櫃檯經理 NINI HSIAO, Hotel Management
Dear Mr. Sam Weichih
Thank you for sharing your feedback regarding your stay!
We were pleased to read you liked our service but were sorry to hear there were some issues with air conditioning.
Thank you for your good advice. We'll certainly improve our service.
We want to ensure we give all of our customers the best service all of the time. Hope to see you soon.
by A verified traveler
Posted 13 May 2020 on Hotels
Comment from Hotel Management
30 May 2020 by 櫃檯經理 NINI HSIAO, Hotel Management
Dear Shin wei
感謝您入住台北華泰王子大飯店，並留下好評! 您的鼓勵是我們的動力以提供更好的服務給每位旅客，也期待您能再次入住!
by A verified traveler from San Francisco Bay Area
Posted 23 Jan 2020
Comment from Hotel Management
28 Jan 2020 by Front Desk Manager NINI HSIAO, Hotel Management
Thank you for taking the time to share your feedback to us. We will improve the quality of our service.Hope to see you soon again.
by A verified traveler
Posted 19 Jan 2020
Comment from Hotel Management
28 Jan 2020 by Front Desk Manager NINI HSIAO, Hotel Management
Thank you for taking the time to share your feedback to us. We will improve the quality of our service.Hope to see you soon again.
by A verified traveler
Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
6 Jan 2020 by Front Desk Manager NINI HSIAO, Hotel Management
Thank you for taking the time to leave us 8/10 rating. Hope to see you soon again.
