Ratings based on 115 Verified Reviews

3.1 out of 5
61% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Clean room

Posted 15 Aug 2019 on Hotels
The room is clean. Buffet could be better
Comment from Hotel Management
15 Aug 2019 by 劉, Hotel Management
感謝您入住我們的飯店。感謝您的意見反應！Thank you for staying at our hotel. Thank you for your feedback!
5 out of 5
by A verified traveler

Great place

Posted 11 Jul 2019 on Hotels
The staff were delightful and couldn't help more. A lovely budget hotel and I'd recommend to all types of trips. Breakfast is nice and coffee is strong. This is a budget hotel, but with staff of a 5 star hotel.
Comment from Hotel Management
11 Jul 2019 by Reservation Department Director Darren, Hotel Management
Thanks for your higher recommendation. We look forward to seeing you again. Reservation Department Director Darren
2 out of 5
by A verified traveler

Posted 12 Mar 2019
Building was too old and of course the room was not soundproof.You can hear people next door doing their sex. Hallway you can hear their steps and talking. During the night you can hear band playing at QUEENS HOTEL. Every night they are fixing something on top of your room that create lots of noise that can bother you not going to sleep. Breakfast always running out of food. Asking for something and saying in a moments but you have to wait for half an hour.. People from breakfast are not smiling and they are so mean. Room, you left your key to the front desk to clean but coming back not clean just supply your two bottled water and the shaver. Location was OK.
Comment from Hotel Management
3 May 2019 by Reservation Department Director Darren, Hotel Management
The problem you mentioned we had told to each department to resolve.
4 out of 5
by A verified traveler

Value for money

Posted 16 Dec 2018 on Hotels
The hotel is near to the train station and other tourist spots. If you’re looking for value for money, this is worth it.
Comment from Hotel Management
17 Dec 2018 by Reservation Department Director Darren, Hotel Management
Thanks for your appreciation about the cost-performance ratio.
4 out of 5
by A verified traveler

Posted 30 Jul 2018 on Hotels
good location, but the room’s sound isolation is poor- there were people singing karaoke at mid night downstairs
Comment from Hotel Management
30 Jul 2018 by Reservation Department Director Darren, Hotel Management
Thanks for your comment about the location and soundproof.
4 out of 5
by A verified traveler

Very Good Value!!!!

Posted 16 May 2018 on Hotels
For the money this was a very good place to stay.. A little hard to find since u have to walk thru the building to an elevator and go up to the 3rd floor. It's also a good walk from/to the MRT Zhongshan Green or Red line door #5. Breakfast included but from 7 - 9 only. Staff VERY HELPFUL... Best part was the Jetted Tub!!!!
Comment from Hotel Management
16 May 2018 by Reservation Department Director Darren, Hotel Management
Thanks for your description and appreciation. We look forward to see you again
3 out of 5
by A verified traveler from London UK

Clean Hotel in Good Central Location

Posted 28 Apr 2018
Pros: Overall decent value
Cons: Noise levels in some rooms is not good.
Location: Without luggage the nearest metro stations are all a comfortable walk away.The nearest night market only 5 minutes.
I guess I was slightly disappointed as the reality did not quite match the quality of the photo however for the price I cannot complain.The negative aspects were that the rooms often are windowless and those near the Reception/Breakfast area very noisy especially in the morning.On the positive side the rooms are large and clean and the Reception staff generally friendly and helpful.The location is good being adjacent to several local stores and night market although the walk to the nearest metro can seem a long way with heavy luggage be it that it can be done in 10 minutes without.The complementary breakfast is very geared to the Asian pallet so do not rely on getting well fed before discovering the joys of wonderful Taipei.Be prepared for the heavy traffic!
Comment from Hotel Management
6 May 2018 by Steph, Hotel Management
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, Stephanie King Plaza Hotel
3 out of 5
by Benson

Bad wifi

Posted 24 Nov 2017 on Hotels
Location was good. WiFi poor. Breakfast was okay
Comment from Hotel Management
5 Dec 2017 by staff, Hotel Management
Thanks for your description about location, Wifi, and Breakfast. Hope you come again!
4 out of 5
by Sally

Cheap, Clean but poor acoustic separation.

Posted 25 Jul 2017 on Hotels
neat and tidy. generally value for price and include breakfast However, acoustic segregation is not good and you could easily heard the noise coming from doors or next room.
4 out of 5
by Jovie

Good location

Posted 27 Mar 2017 on Hotels
Hotel's location was in a convenient area that's walking distance to MRT station, and next to a night market...
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