Ratings based on 555 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Very limited common area.
by A verified traveler
Helpful and friendly
Posted 29 Dec 2023 on HotelsVery helpful and friendly staff.
by A verified traveler
Posted 16 Apr 2023 on Hotels
Comment from Hotel Management
16 Apr 2023 by Lu, Hotel Management
感謝，歡迎再來
by A verified traveler
Disappointed😞
Posted 23 Aug 2020 on HotelsOld building, the air conditioner is not functioning very well, the stuff is smelly.
by A verified traveler
Nice stay
Posted 25 Jul 2020 on HotelsIt was a nice, comfortable room. The shower head was positioned much too low, and it really just has a tub instead of a shower. It also did not have AC but did have a fan.
by A verified traveler
Posted 26 Jan 2020 on Hotels
Comment from Hotel Management
28 Feb 2020 by Maggie, Hotel Management
Thank you .
by A verified traveler
Amazing location, excellent service
Posted 2 Jan 2020 on HotelsOur first impression was pretty negative. The room we got smelled like cigerattes, we felt there was no AC. However when we went to the front desk, they gave us a different room immediately and showed us how to turn on AC. The condition of the building wasn't great, and hard to locate the entrance but their service by far made for it. Initially hotels.com allowed me to book the hotel only for 3 nights. However by contacting property directly they assured me I could stay another night, and it was hassle free when I checked in.
Location is amazing. You basically walk opposite and end up in Ximending Walking Street where all the happening things are. We were able to give them our clothes for laundry, and they delivered clean clothes in a nice bag to our room. Housekeeping was exceptional, and was very clean everyday. Amenities were appropriate. The front desk also helped change currency for us in small amounts. When I asked for luggage repair service as flight damaged my bag, they volunteered to give me one of their own suitcases.
They booked an airport taxi for us at same rate as Uber at 6 am, but the front desk guy helped us take down the luggage and put it in the cab. Overall the initial look is not cleanest, and there is some smoking odor in the lobby despite being non-smoking facility but if you can get a nice room their service is exceptional and rooms are very spacious and comfortable.
Comment from Hotel Management
20 Jan 2020 by Maggie , Hotel Management
THANKS AND WELCOME AGAIN.
by A verified traveler
Posted 16 Dec 2019
Service was dependable and friendly. .....................
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Comment from Hotel Management
20 Jan 2020 by Maggie, Hotel Management
THANKS AND WELCOME AGAIN.
by A verified traveler
Posted 12 Dec 2019 on Hotels
It was a nice stay. Very close to the xmd subway station. Close to the xmd district. The front counter people are very nice and friendly. Will stay here again
Comment from Hotel Management
20 Jan 2020 by Maggie, Hotel Management
THANKS AND WELCOME AGAIN.
by A verified traveler
Posted 12 Dec 2019 on Hotels
Comment from Hotel Management
20 Jan 2020 by Maggie, Hotel Management
Thanks.
