Ratings based on 609 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
We have stayed at Taipei's First Hotel for over 25 years. It is very centrally located and convenient. A subway stop is 2 blocks away. The Deluxe rooms are good value for the price. They are spacious, comfortable and clean. The staff is friendly and welcoming. We continue to choose this hotel for our stays in Taipei.
by A verified traveler
Posted 16 Dec 2024
Before COVID we stayed at the First Hotel frequently on our trips from North America to visit my wife's family in Taipei. This is our first trip back since COVID and we have selected First Hotel again. It is very centrally located and away from all the tourist areas. There are many bus routes going east and west along Nanjing Dong Lu just steps outside the hotel's front door. There is a major subway junction just down the street. The rooms are spacious and the staff is terrific. There is a modest breakfast offered in the basement restaurant that comes with the room. The value for the money is outstanding.
by A verified traveler
Great stay, room for improvement
Posted 11 Aug 2024 on HotelsVery reputable hotel, great location and amenities. Close to the MRT and transit system. Breakfast has great choices and I especially loved the hot Soy Milk at the breakfast buffet.
Room for improvement were the cleanliness conditions as there were issues we encountered with insects. Cleanliness improved over the course of our week.
No laundry facilities on site but there are coin laundromats within 7-9mins walking.
by A verified traveler
Posted 6 Jun 2024
Your experience will depend greatly on the specific room that you are given. Better view rooms to customers who pay a little more. My brother and I checked into First Hotel on the same day. He prepaid his reservation on Expedia while I opted to pay at the site upon check in, which cost probably $8 more per day.
He was given room 420, I was given room 411. My room appeared to be brighter, bigger and had a nicer view. 420 seemed smaller, darker and had a view of another building.
My room had black square insect traps in each corner, but I figured that might be something they do in all rooms. I've lived in Taiwan before in the past and remember cockroaches being a concern. I thought the insect traps were preventative in each room.
However, throughout the night, I would notice a cockroach around the bathroom area crawling around the trap. Then a few hours later, there were three cockroaches racing around, and a random ant also. I was pretty grossed out but too tired to switch rooms, especially if all the rooms would be the same. So I slept with the lights on that night, hoping that the insects would be less likely to come out.
Next morning, I went downstairs and told the hotel employee. He quickly apologized and said they would switch rooms for me. A few hours later, I was given room 712. It had a nice view and I immediately noticed there were no insect traps in the room at all. Much better experience there than on the 4th floor.
Breakfast was decent.
by A verified traveler
Posted 15 Mar 2024
Staff are very nice at every corner of the hotel.Room is big but pretty old, good and nice to experience the tradition old Taipei hotel
by A verified traveler from Nashua
Posted 16 Dec 2023 on Orbitz
I have stayed here many times and enjoy the convenience and great staff!
by A verified traveler
Posted 21 Nov 2023 on Orbitz
Good
by A verified traveler
It is horrible
Posted 4 Oct 2023 on HotelsIt is the worst experience during my Taiwan trip. Here are the reasons:
1) The room is small and the furniture is dated
2) The varieties of breakfast buffet is very limited, and there are cockroaches on the dinning table!!!!!!
3) The gym is closed because the room is too hot to use (Located on the top floor)
4) The air-conditioning is broken down, so the inside is actually warmer than outside, and you are not allowed to open the window.
5) The computer in the business center is very slow..
6) The currency exchange service is no longer available.
by A verified traveler
Posted 21 Aug 2023 on Wotif
Dirty floors, tiny shower, broken wall fixtures, AC didn't go below 24, mould on ceiling
by A verified traveler
Posted 2 May 2023
