Ratings based on 971 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Second time staying at this property this time. The location is very convenient and the staff are very friendly, but the facility is a little bit older and the rooms are a little small. There is laundry on the property, which is really nice for our long trip. Overall, would stay again!
by A verified traveler
Posted 10 Nov 2024
Hotel light switch could not be turned off on last night of stay. Staff came and covered ceiling lights by taping some cardboard. However, cardboard fell in middle of night. Besides that no complaints. Hotel near to metro and departmental store Sogo. Many food options nearby.
Comment from Hotel Management
13 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Thank you for choosing to stay at Eastin Taipei Hotel for your visit to Taipei. Being a team that aims to provide a pleasant and comfortable place for our guests, we wish to make an apology as your experience in our hotel did not meet your expectations. We felt deeply sorry that the circuit failure of the ceiling light at night. We will check the facilities more frequently to ensure our guests have the best accommodation quality. Thank you for your valuable comment and we very much look forward to your next visit.Eastin Taipei Hotel
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by 怡品商旅, Hotel Management
敬愛的貴賓您好，非常感謝您撥冗分享您的住宿體驗。很遺憾此次我們的服務沒有達到貴賓的期望，以致貴賓在留下1星評論，您的建議與意見我們都將虛心接納，並作為持續提升旅店服務面向與品質的依據，以期能夠為更多貴賓們提供更加優質的住宿體驗。我們衷心企盼您下次來到台北，能夠繼續給予我們為您用心服務的機會。祝您有個美好的一天!怡品商旅
by A verified traveler
Posted 8 Nov 2024
Friendly service, bath tub is a bit high so need to be careful getting in
Comment from Hotel Management
10 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler from fort worth
Posted 7 Nov 2024
Check out time wasn’t friendly.
Comment from Hotel Management
10 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler
Posted 7 Nov 2024
Eazy shopping area.
Comment from Hotel Management
10 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler
Posted 29 Oct 2024
Location is good.
Comment from Hotel Management
5 Nov 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
by A verified traveler from Claremont
Posted 22 Oct 2024
Excellent location and great accessibility.
Comment from Hotel Management
26 Oct 2024 by Eastin Taipei Hotel, Hotel Management
Dear Valued Guests,Warmest greetings from Eastin Taipei Hotel and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a high level of service in the future.Thank you again and we are looking forward to your stay with us!Sincerely yours,Eastin Taipei Hotel
