Ratings based on 198 Verified Reviews

3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Chicago

Posted 10 Nov 2024
The property condition was horrible
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2024
4 out of 5
by A verified traveler

Posted 5 Oct 2024
Convenient locational
3 out of 5
by A verified traveler

No lift at level one !!!

Posted 14 Oct 2023 on Hotels
THE LIFT IS AT LEVEL 2 , NEED TO CARRY HEAVY LUGGAGE UP STEEP AND NARROW + CROAWDED STAIRS , IT WAS THE BREAKING POINT FOR ME. Location is amazing , everything within reach , room is very humid , AC cannot be used to dehumidified the room else the fan coil make loud noise , can't sleep the whole night , thin walls, paid almost NT 3k for one night, therefore not worth, if during normal days it might be worth your stay. Blankets are just very thin sheets like bed sheets. So the room is either very cold and humid , or dry but super noisy because of fan coil, feedback to staff and was told their AC can't dehumidified the room, not supposed to do so , humidity cannot be helped. The buffet one level below is good. Staff are friendly and helpful, but many things can't be helped.
2 out of 5
by A verified traveler

Careful which E-House you book

Posted 22 Feb 2020 on Hotels
Tricky to find even for taxi driver. Stairs to access elevator on 2nd which takes you to 3rd where rooms are, Even though I booked a NON-SMOKING room, my room always smelled of smoke. Hotel must allow others to smoke in their rooms. My bed comforter had a cigarette burn hole. Towels very worn and torn. For free breakfast you must walk to the other location (5 mins) a much better E-House hotel! Breakfast cook is very friendly,
4 out of 5
by A verified traveler

Cheap hotel

Posted 24 Dec 2019 on Hotels
Simple n normal hotel. Can’t expect much for this price. Consider very good for this price during peak hour
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2019
2 out of 5
by A verified traveler

Don’t stay here if you have heavy luggage

Posted 15 Dec 2019 on Hotels
We stayed for 4 days 3 nights, we were disappointed that there is no elevator from ground floor to first floor, it was difficult for us to take our heavy luggage go up and down the hotel. Besides, they didn’t clean properly during our stay with the hotel, we still see diets and hairs on the floor. Overall, the staff were nice and helpful.
2 out of 5
by A verified traveler

Posted 13 Dec 2019
The price is too high with the quality of the hotel.
4 out of 5
by A verified traveler

Posted 19 Nov 2019
Located in Ximendeng with plenty of shopping and food option near the hotel. Near Ximen Metro station makes getting around on the MRT a breeze. There are two breakfast options, highly recommend the hotel's buffet breakfast.