Ratings based on 510 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Next door kids crying , a bit noisy
Comment from Hotel Management
23 Oct 2024 by Elyn Tan, Hotel Management
Dear valued guest,Thank you for sharing your recent experience at Click Hotel - Taipei Main Station Branch. Your kind review gives us great motivation to keep improving and offering better service to our guests. We're awfully sorry about the issue of noise insulation.We recommend that you report to the front desk, we will immediately help understand the situation of nearby guests and surroundings.To give the guests a more comfortable experience, hotel provided earplugs at the front desk. If you have any questions, please contact with front desk.Thank you once again for giving us the opportunity and we all sincerely look forward to serving you in the near future! Best regard,Elyn Tan
by A verified traveler
Posted 13 Oct 2024
They were kind and assisted us on contacting my mother’s friend in Taiwan via their phone. The rooms were comfy and clean! The drinks and snacks were excellent!
Comment from Hotel Management
14 Oct 2024 by Elyn Tan, Hotel Management
Dear valuable guest, Thank you for staying at Click Hotel - Taipei Main Station Branch and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future. Have a great day.Best regard,Elyn Tan
by A verified traveler
Posted 19 Sep 2024
I stayed in Click Hotel near Taipei main station for 10 days, really enjoyed the cleanliness, friendly staff, safe & convenience of the hotel. I highly recommend Click Hotel.
Comment from Hotel Management
20 Sep 2024 by Elyn Tan, Hotel Management
Dear valuable guest, Thank you for staying at Click Hotel - Taipei Main Station Branch and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future. Have a great day.Best regard, Elyn Tan
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Bryce Lin, Hotel Management
Dear valuable guest, Thank you for staying at Click Hotel - Taipei Main Station Branch and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future. Have a great day.Best regard,Bryce Lin
by A verified traveler
Posted 5 Sep 2024
The walls were paper-thin. Otherwise it was a fantastic place to stay.
Comment from Hotel Management
8 Sep 2024 by Elyn Tan, Hotel Management
Dear valuable guest, Thanks for choosing Click Hotel - Taipei Main Station Branch to be your home in Taipei. And take your precious time to share your review on the website. Every feedback from guests can help us keep improving. We're so glad to receive your positive comment. We will keep going with your warm encouragement. In addition, you also mentioned the sound insulation in our building. We will pass your opinion to our administration and find a better solution for it. We're deeply sorry for any inconvenience. Thanks again for your coming and feedback, we're also looking forward to your next visit. Kind regard, Elyn Tan
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Max Yao, Hotel Management
親愛的貴賓您好，非常感謝您在這趟旅程選擇入住儷客旅店-台北車站館，並且在網站上給予五顆星評價，從評論中可以感覺到您很喜歡我們的服務，這對我們說真的是最棒的鼓勵!!!我們會繼續維持高品質的服務、持續提升館內的設施，讓來訪的旅客都能有美好的住宿體驗是我們一直在努力的。再次感謝選擇了儷客旅店，讓我們有服務您的機會，我們也非常期待您下次的入住!!有機會再來台北的話一定要再來找我們喔藉頌 旅祺 Max Yao
by A verified traveler
A little dirty, more room for improvement
Posted 4 Jul 2024 on HotelsThe hotel is situated very near the MRT tunnel. They do not have breakfast but they do have ordering of breakfast service.
However on one night before the checkout, we requested for a late checkout as our flight is late night. We asked for 2 hours and they had only gave us 1 hour despite wanting to pay more. But this was not allowed.
Any way. There is no room service at all. They only provide to clear the rubbish. The effort to go green is one thing. But come on, for our room, they did not vacuum, they didn't even make an effort to make up the bed. The towels are also not changed. I think this hotel really need to rethink their go green policy.
Another gripe was the Aircon duct. It is filthy. Dust particles are flying around and landed on the bed. And yet they do not vacuum the floor. The dust are also at all the cornices.
The rooms are new. However things inside are also kinda annoying. The mini fridge is god damn noisy. We thought we could turn it off, nope. The alarm buzzed off if we tried to do so. The bathroom door was not able to close. The side table drawers was purposely screwed in to prevent people from using.
Overall. I feel that as a customer experience, it is not good. It needs more improvement.
Comment from Hotel Management
8 Jul 2024 by Max Yao, Hotel Management
Dear Valued Guest, Thank you for choosing Click Hotel - Taipei Main Station Branch as your home in Taipei, and share your valuable stay experience with us. We are sorry to know that the recent stay did not come up to your expectations. Please accept our apologies if any inconvenience that occurred to you. We will try our best to improve and get better. Every guest is just like our friends from different countries.About the question you mentioned. If you have any questions during your stay. Please feel free to contact our front desk. Please be assured that we take all feedback seriously. We sincerely hope to welcome you back in the future.Best wishes,Max Yao
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Max Yao, Hotel Management
親愛/敬愛的貴賓您好，非常感謝您在這趟旅程選擇入住儷客旅店-台北車站館，並且在網站上給予滿星評價，從評論中可以感覺到您很喜歡我們的服務，這對我們說真的是最棒的鼓勵!!!我們會繼續維持高品質的服務、持續提升館內的設施，讓來訪的旅客都能有美好的住宿體驗是我們一直在努力的。再次感謝選擇了儷客旅店，讓我們有服務您的機會，我們也非常期待您下次的入住!!有機會再來台北的話一定要再來找我們喔藉頌 旅祺 Max Yao
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Max Yao, Hotel Management
Dear valuable guest, Thank you for choosing Click Hotel - Taipei Main Station Branch as your accommodation during the trip in Taipei and give us high ratings. It seems that you were satisfied with our service. That's the best encouragement for us! We will keep maintaining our high quality service. At the same time, we will continue to improve facilities in the CLICK Hotel. Making every traveler feel like home is the only thing we make an effort to do. Thanks again for staying at CLICK Hotel. Give us this chance to serve you. We are looking forward to meeting you again at CLICK Hotel. Best regard,Max Yao
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Max Yao, Hotel Management
Dear valuable guest, Thank you for choosing to stay with us at Click Hotel - Taipei Main Station Branch and taking your time to write such a wonderful review on Expedia. We really appreciate it. It makes us feel very warm to learn that you were satisfied with your stay, and the compliment on the service and surroundings means a lot to us. We are always hoping to do more than what our guests expect us to and give you a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every guest. Thank you again for staying with us. We also expect your next visit. Best regard, Max Yao
