Ratings based on 970 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
The room is very small
Comment from Hotel Management
20 Nov 2024 by citizenM Taipei North Gate, Hotel Management
Dear citizen Jerry,We appreciate you sharing your experience with us. We hope you enjoyed other aspects of your stay. We understand that the room size may not have been ideal for everyone, and we want to clarify that all our rooms are designed with compact comfort in mind. We appreciate your understanding and hope that the overall experience still met your expectations. We’d love to have you stay with us again!
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Great views framed out of the window and iPad controls for everything including mood lighting and music was fantastic. Beer selection at the 24hr bar could be improved but definitely would stay again!
Comment from Hotel Management
15 Nov 2024 by CitizenM, Hotel Management
Dear citizen Michelle, We can't thank you enough for geeking out with us and for appreciating the wonders of our high-tech rooms. We're already recharging our batteries and getting ready to provide you with another mind-blowing stay. Get ready to enter the matrix of awesome hospitality once again!Virtual Hug!!!citizenM Taipei North Gate
by A verified traveler
Posted 9 Nov 2024
Overall had a good 2 night stay. Only bummer was I got the lowest floor despite requesting for a high floor when booking few months ago ( I checked in at 7pm so could be my fault )
Cleanliness was actually pretty good. Bed was huge and comfy too. No frills but good enough. Location was fine, walking distance to various train station too. Lift was abit weird though, the buttons wasn’t sync. Room is super small but should be expected when booking.
Overall would stay again, amazing view through the huge windows if u had higher floors!
Comment from Hotel Management
11 Nov 2024 by citizenM Taipei North Gate, Hotel Management
Dear citizen Yang Sheng Shawn,Thank you for sharing your experience with us! We’re glad you enjoyed your stay, especially the cleanliness, comfortable bed, and convenient location. We apologize for not being able to accommodate your request for a higher floor this time; floor assignments are based on availability and can be random upon check-in. However, we’re happy to know you still enjoyed the view and would consider staying with us again. We’ll do our best to make your next visit even better!
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 31 Oct 2024
Very cool and comfortable hotel. Close to Beimen and Taipei Main Station. Not far from Ximending. Staff all friendly and helpful. Cocktails were great.
Comment from Hotel Management
1 Nov 2024 by CitizenM, Hotel Management
Dear citizen Tanika, A big high-five for your wonderful review! We're all about making your stay as hassle-free as possible. Our convenient location is like the cherry on top of a perfectly crafted sundae. We're delighted that you're enjoying the easy access to everything our vibrant city has to offer!citizenM Taipei North Gate
by A verified traveler
Posted 30 Oct 2024
Location is good. Its near a few MRT station. Downside is not much amenities in the vicinity
Comment from Hotel Management
1 Nov 2024 by CitizenM, Hotel Management
Dear citizen Ker Shin, A big high-five for your wonderful review! We're all about making your stay as hassle-free as possible. Our convenient location is like the cherry on top of a perfectly crafted sundae. We're delighted that you're enjoying the easy access to everything our vibrant city has to offer!citizenM Taipei North Gate
by A verified traveler
Posted 26 Oct 2024
We had a great stay in Taipei for three days! The room was perfect for a short trip and we enjoyed the breakfast buffet on two of the mornings we were there.
Comment from Hotel Management
28 Oct 2024 by citizenM Taipei North Gate, Hotel Management
Dear citizen Jinna,Thank you for choosing to stay with us at citizenM! We're thrilled to hear that your room was perfect for your trip and that you enjoyed our breakfast buffet. Your feedback is truly appreciated, and we hope to welcome you back soon for more memorable experiences. Safe travels!
