Ratings based on 631 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Best in-house breakfast in town.
Comment from Hotel Management
17 Nov 2024 by Benson, Hotel Management
Dear Martin:Welcome to Citizen HotelThank you for your affirmation and valuable opinions，. We will work harder to provide better services to our guests. Wish you all thee best.
by A verified traveler
Posted 25 Oct 2024
It's a nice hotel with descent size room. It's conveniently located close to a subway station.
by A verified traveler
Posted 14 Oct 2024
A) Air con temp not adjustable.
B) Curtain overlapping on the wrong side. Light able to get thru.
C) Matteress on the soft side. POOR SUPPORT AT THE EDGE.
Comment from Hotel Management
14 Oct 2024 by Benson, Hotel Management
Dear Tan :Welcome to Citizen HotelThank you for your comments and valuable suggestions. Improvements have been made based on your opinions.Wish you all the best.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by benson, Hotel Management
Dear Benjamin:Welcome to Citizen HotelThank you for your affirmation and valuable opinionsWish you all the best.
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Benson, Hotel Management
Dear Francis:Welcome to Citizen HotelThank you for your affirmationand valuable opinionsWish you all the best
by A verified traveler
Posted 10 Jun 2024
Liked everything
Comment from Hotel Management
15 Jun 2024 by benson , Hotel Management
Dear Lettie :Welcome to the Citizen HotelThank you for your affirmation and valuable opinionsWish you all the best.
by A verified traveler
Posted 3 Jun 2024
wonderful location ; friendly staff ; convenient dining
Comment from Hotel Management
5 Jun 2024 by benson , Hotel Management
Welcome to Citizen HotelThank you for your comments and valuable opinionsWish you all the best.
by A verified traveler
Room is very clean. Service is very friendly.
Posted 26 May 2024 on HotelsComment from Hotel Management
27 May 2024 by benson , Hotel Management
Welcome to citizen HotelThank you for your comments and valuable opinionsWish you all the best
by A verified traveler
Posted 14 May 2024
A short walk away from the Dongmen station on the red line, and a fifteen minute walk to stations on the yellow or green line, this hotel was very accessible.
Comment from Hotel Management
15 May 2024 by benson, Hotel Management
Dear Emily:Welcome to Citizen HotelThank you for your comments and valuable opinionsWish you all the best.
by A verified traveler
Very clean
Posted 3 May 2024 on HotelsComment from Hotel Management
4 May 2024 by benson, Hotel Management
Dear Peter T P:Welcome to Citizen Hotel.Thank you for your affirmation and valuable Opinion.Wish you all the best.
