Ratings based on 623 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Great location, walkable to the Thermal Valley, museum and town center with sufficient food options. Rooms are spacious and comfortable with in-room onsen and sauna (in some rooms). Hotel staff while not terrific are better than other hotels in Taiwan on this trip. Compared to a decade ago, Taiwan in general seems to have lost its edge in service-orientedness and making international visitors feel welcomed.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
We had a great stay as a family.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Great location and spa. Breakfast very adequate.
4 out of 5
by A verified traveler

Posted 7 Nov 2024
If you are looking for something nice and simple and close to the station this is a great choice
5 out of 5
by A verified traveler

Posted 21 Oct 2024
It's a luxurious hotel with affordable price. It has a hot spring tub in the room. What a memorable experience. The breakfast buffet has lots of variety and tasty. Will definitely go again when traveling to Taipei.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
A perfect stay!
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Dinner options yummy, we love the crab porridge . Breakfast buffet was excellent. Friendly staff in dining room and public hot spring facility. Our room was available early on but they would not let us check in early. Also our room is stationed in the back so we are told hot water may take 25 to 30 min to come in. Overall great hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024