Ratings based on 935 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Fantastic, as one would expect from a Shangri-La property. Our room was ready for early check-in, despite not asking in advance. The rooms themselves were exceptional, and the fact that it’s a high-rise meant that every room has a great view. We ended up exploring Tainan with just about all of our free time, so our one disappointment is that we didn’t get to stay and hang out at the hotel longer!
by A verified traveler
Posted 10 Nov 2024
Quality
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 25 Oct 2024
The room was a little bit musty but they had a dehumidifier in there to combat that. Other than that the service was great and the facilities were just as good, 4.5/5 would visit again.
by A verified traveler from Lake Forest
Posted 23 Oct 2024
Love the hotel! Excellent service and location!
by A verified traveler
Posted 20 Oct 2024
Staff doesn’t speak English well and the area is ok.
by A verified traveler
Posted 20 Oct 2024
Staff is very friendly and well trained. Club floor is very fantastic!
by A verified traveler from Albany
Posted 20 Oct 2024
High quality
by A verified traveler
Posted 15 Oct 2024
很好👍👍
