Ratings based on 108 Verified Reviews

4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Apr 2024
There wasn't any staff at the hotel reception when we arrived in the late morning. We wanted to store our lugguage before checking in at 3pm. We managed to go into the reception area with other guests going out. Called the number to reach the staff and the phone was at the reception desk without any attendance!
2 out of 5
by A verified traveler from Rochester

Posted 28 Dec 2023
The swimming pool was freezing, the jacuzzi was cold, the dry sauna was barely warm after 30 minutes and there was no steam in the sauna. The room feels tiny, much smaller than claimed 215 sqft. Finally, the view from my “sea view” room was blocked by street trees.
4 out of 5
by A verified traveler from Claremont

Posted 28 Jun 2023
I chose this hotel because on the pictures it looks Modern and clean...However when we checked into our room, we found several ants crawling on the bed!!! After calling the front desk , they sent someone up and help us checked into another room...later that night we found a small cockroach in the bathroom... I gave 4 star for their service, however they really need to pay lots of attention on The Cleanliness and Pest control.
2 out of 5
by A verified traveler

Too expensive but it is a nice hotel

Posted 31 Dec 2022 on Hotels
It is a small boutique hotel with nice spa amenities and walking distance to the tourist area and harbor. No issue with hotel itself BUT the price I paid was $280 which is not worth it. I had expected a much bigger hotel with more amenity for that price. This hotel is worth about $100 a night in my opinion.
4 out of 5
by A verified traveler

Posted 11 Nov 2021
Easy access to attractions nearby.
5 out of 5
by A verified traveler

Good place for a family trip

Posted 25 Nov 2020 on Hotels
It's not located in the city center, but I did enjoy the quietness and space. The pool is nice too. Off-site parking is only 50M away, still convenient. Breakfast can be improved though. Overall speaking, good choice for a family trip.
5 out of 5
by A verified traveler

Posted 29 Oct 2019
Lovely Indonesian decor. Full breakfast gratis. Quiet part of town. Friendly staff some of whom had excellent English language skills.
5 out of 5
by A verified traveler

Posted 20 Jun 2019
Comment from Hotel Management
3 Jul 2019 by HUANG, Hotel Management
感謝您!
3 out of 5
by A verified traveler

Great location and the staffs is a bug plus.

Posted 8 Mar 2019 on Hotels
Location is great. It's close to the traditional area in Tainan. Walking around 15 mins could reach the most popular streets. It's quiet because it's not right in the busy area. Hotel itself is new built. However, the housekeeping is not detailed. I could found dust on the top of wardrobe and the edge of the floor. Offering simple breakfast but it is enough for us. The room's insulation is too bad, especially there were 2 littles kids stay on the upper floor room. After several times reflection, the staffs helped a lot.
Comment from Hotel Management
9 Mar 2019 by Move hotel, Hotel Management
Firstly, Thanks for your kindly comments and suggestion. We feel sorry for your inconvenience.
4 out of 5
by A verified traveler

Great potential.

Posted 25 Feb 2019 on Hotels
The facility is well designed, exterior courtyard is enjoyable. Service can be improved, esp. breakfast.
Comment from Hotel Management
26 Feb 2019 by Move hotel, Hotel Management
Thank you
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