Ratings based on 731 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Wonderful hotel with friendly service staff. Walkable from Tainan station, some eateries nearby, but still quite a walk from the main tourist spots. Malls like Shin Kong is just 10-15mins away.
Comment from Hotel Management
22 Dec 2024 by Reservation Team, Hotel Management
親愛的Joycelyn 您好:感謝您的評論分享，對於您的肯定是給予三道門旅店全體團隊的鼓勵，有您的支持，持續進步提供客人更優質的服務內涵。您的讚賞也將呈報總經理，再次感謝您
by A verified traveler
Posted 17 Dec 2024
Room size, nice staff
Comment from Hotel Management
22 Dec 2024 by Reservation Team, Hotel Management
非常感謝Kimvalrie貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您評分，期待歡迎再回家
by A verified traveler
Posted 11 Dec 2024
Usually when I leave a review, I start with the room, then move on to the public areas of the hotel, and then the area around the hotel and access to public transportation.
But this time round I feel like I should start with the staff, because they are the secret ingredient that makes this property stand out.
The warmth, attention to detail, and proactiveness really turned our visit from an exploration of Southern Taiwan into an experience where we feel like we are coming home after a day of galavanting.
Thanks to Jenny, Eva, Neon, Tom, Lily, Anna, and our housekeeper Sarah for being such thoughtful and lovely hosts.
And yes:
1. our room was spacious and well-appointed,
2. the hotel was immaculate with free Taiwanese snacks and cold sweet tea in the lobby,
3. There were lots of places to eat in the immediate vicinity and being 2 mins from bus stops and 7 from the Tainan train station was a huge boon.
Thanks to the 3 Doors team for giving us a home away from home!
Comment from Hotel Management
31 Dec 2024 by Reservation Team, Hotel Management
Dear guest,Thank you for leaving comment for us.We hope you enjoyed the service and experience we provided.Your comment is already informed to our general manager.We are looking forward to welcoming you again soon.Thanks again for supporting and encouraging us. Best Regards,3 Door Hotel
by A verified traveler
Posted 10 Dec 2024
The staff was extremely nice.
Comment from Hotel Management
12 Dec 2024 by 經理, Hotel Management
親愛的貴賓您好:感謝您的5顆星評論分享，謝謝給予團隊讚賞，傾心服務提升專業細膩，有您的支持，是持續進步往前動力，提供客人更優質的服務內涵，期待歡迎回家。
by A verified traveler
Posted 15 Oct 2024
Staff welcome guests warmly and it is great feeling to know you are most welcome back home. Keep up! See you all again soon❤️
Comment from Hotel Management
15 Oct 2024 by 管家, Hotel Management
親愛的貴賓您好：對於您的肯定是給予三道門旅店全體團隊的鼓勵，每位入住的貴賓，三道門都是以像對待最貼心的好友和最愛的家人用心的服務，您給予管家的讚賞與反應也會呈報給總經理。有您的支持，持續往前邁進動力.歡迎再次來台南遊玩與回家
by A verified traveler
Posted 9 Oct 2024
Staff are friendly and courteous
Comment from Hotel Management
10 Oct 2024 by 客服主管, Hotel Management
親愛的貴賓：謝謝您的讚賞與鼓勵支持，入住期間需要任何服務請告知，團隊非常樂意協助。
by A verified traveler
Posted 6 Oct 2024
The first impression of the room was very good (a hint of minimalism) but then quickly realized that there are limited number of electricity outlets. We had issues with the shower room was somewhat clogged. The worst thing is the card doesn’t really operate the elevator.
Considering the price we paid for the stay, it wasn’t worthy. The acclaimed roof garden is overrated.
However, the staff was super friendly and tried to attend to our issues,
Comment from Hotel Management
7 Oct 2024 by 客服主管, Hotel Management
"Dear guest,Thank you for leaving comment for us.We are always holding the spirit of sincerity to serve, and hearted service.Whether design, content services, hardware facilities and selected spare parts,Every aspect is what we care about.For matters that you mentioned, we will strengthen employee training for process. Sincerely thank you for your valuable advice, as a basis for team improvement, sincerely look forward to serving you again.Best Regards,3 Door Hotel
by A verified traveler
Posted 29 Sep 2024
It met all my expections
Comment from Hotel Management
7 Oct 2024 by 經理, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您評分，期待歡迎再回家。
by A verified traveler
Posted 26 Jul 2024
Excellent staff, recommend!
Comment from Hotel Management
28 Jul 2024 by 小管家, Hotel Management
親愛的貴賓您好，對於您的肯定是給予三道門旅店全體團隊的鼓勵，每位入住的貴賓，三道門都是以向對待最貼心的好友和最愛的家人用心的服務！再次感謝您花費寶貴的時間留下珍貴的評論，有您的支持，我們才能持續進步，謝謝您，期待您再次回家。
by A verified traveler
Posted 9 Jul 2024
Good location, a clean hotel
Comment from Hotel Management
10 Jul 2024 by 小管家, Hotel Management
親愛的貴賓您好，對於您的肯定是給予三道門旅店全體團隊的鼓勵，每位入住的貴賓，三道門都是以向對待最貼心的好友和最愛的家人用心的服務！有您的支持，我們才能持續進步，謝謝您，期待您再次回家。
