Ratings based on 301 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Cleaning issues

Posted 2 Jan 2024 on Hotels
The bed sheet was not clean. There was a dead cockroach on the floor which looks disgusting.
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Nice getaway hot spring. Enjoy the good and relax outdoor and in room hot springs. The staffs are great and even prepared a really good morning breakfast for take away since I needed to leave early.
5 out of 5
by A verified traveler

Welcoming. Great hotel and staff.

Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by Richard, Hotel Management
親愛的旅客 您好: 感謝您入住富野溫泉休閒會館,期待您下次再次光臨富野溫泉休閒會館,謝謝!
5 out of 5
by A verified traveler

Posted 21 Feb 2020 on Hotels
Comment from Hotel Management
25 Feb 2020 by Richard, Hotel Management
親愛的旅客 您好: 非常感謝您入住富野溫泉休閒會館,也期待您能再次選擇富野溫泉休閒會館作為渡假首選,我們將竭誠為您服務,謝謝!!
2 out of 5
by A verified traveler

Posted 13 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Richard, Hotel Management
您好: 很遺憾,我們的服務讓您感到不滿意,我們會盡力改善您所遭遇的問題。所以請您告訴我們您入住酒店時所遇到的狀況,讓我們可以改進,謝謝!
5 out of 5
by A verified traveler

Posted 1 Nov 2019 on Orbitz
Very nice hot spring hotel, with clean room and hot spring shower and tub. The large public hot spring pool was equipped with several high pressure water jets for massaging function.
Comment from Hotel Management
5 Nov 2019 by Richard, Hotel Management
您好: 非常感謝您入住富野溫泉休閒會館並給予飯店肯定,期待您下次光臨富野溫泉休閒會館,我們將竭誠為您服務,謝謝
4 out of 5
by A verified traveler

溫泉品質佳,請保持

Posted 24 Feb 2019 on Hotels
設備有點年代了,明顯感覺較老舊。但房內溫泉品質好,家人很滿意。請善待建教合作生。 Room needs to be renovated. The quality of spring is very nice, appreciate. Please treat interns nice.
Comment from Hotel Management
6 Mar 2019 by Richard, Hotel Management
親愛的顧客 您好: 非常感謝您對飯店的肯定,再此向您表明我們富野溫泉休閒會館對待員工就像家人一樣,也感謝您對學生們的關心期待您能再次選擇富野溫泉休閒會館作為渡假首選,我們將竭誠為您服務,謝謝!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellevue WA

Posted 14 Apr 2018
Good spring and facilities. Room size is clean big compared with a regular 25 sq meter room.
5 out of 5
by Sue Cheng

Fantastic!

Posted 17 Feb 2017 on Hotels
The hot spring pool was fantastic. We were pleasantly surprised by the wide range of varieties and quality of the complimentary breakfast. Will definitely go back next time!
4 out of 5
by A verified traveler

great if not too busy

Posted 27 Dec 2016 on Hotels
Locally sourced ingredients for breakfast, super helpful staff, free bike rental and some nibbles in the afternoon. Rooms are clean and in good condition.