Ratings based on 794 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Mar 2024
beautiful environment
Comment from Hotel Management
31 Mar 2024 by 知本金聯世紀酒店, Hotel Management
親愛的旅客您好,感謝您撥冗提供給我們好評價,您的鼓勵是我們最大的支持及動力,在未來我們也會繼續努力,希望能在您每次的前來都留下美好的回憶,期待您下一次的蒞臨。 敬祝 順心愉快 知本金聯世紀酒店
2 out of 5
by A verified traveler

very disapointed

Posted 7 Mar 2024 on Hotels
Definitely not a 5 star. Upon arrival, no English at all at reception desk. Dirty carpet in hallways, our toilet was leaking, they came to repair immediately but next morning was the same, still leaking. Internet was not always available, nice bathtub but takes a minimum of half an hour to empty; old faucets, rust around it in sink and shower. We were also told restaurant did not serve lunch...they never told us we had to go to adjacent hotel, bed sheets and chair and sofa felt damp, not really comfortable, at the restaurant for breakfast, crooked fork, we need to ask for a replacement...
Comment from Hotel Management
8 Mar 2024 by centuryhotel, Hotel Management
Dear Guest: Sorry for the inconvenience caused during your stay. We have reviewed and rectified as soon as possible. We hope that we will have the opportunity to serve you in the future. In the future, we will continue our efforts and look forward to your next visit. Come once. Wish you a happy day.
5 out of 5
by A verified traveler

Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by centuryhotel, Hotel Management
親愛的旅客您好,感謝您撥冗提供給我們評價,您的鼓勵是我們最大的支持及動力,在未來我們也會繼續努力,希望能在您每次的前來都留下美好的回憶,期待您下一次的蒞臨。 敬祝 順心愉快 知本金聯世紀酒店
3 out of 5
by A verified traveler

Posted 13 Nov 2023 on Orbitz
因為去台東所以有特地購買一泊二食, 但櫃檯小姐非說沒有買,過了兩天才說有買,雖然有退費但對於不熟悉觀光客來說 到處找吃的實在非常不方便。這一點很失望!
Comment from Hotel Management
14 Nov 2023 by centuryhotel, Hotel Management
親愛的旅客您好,感謝您蒞臨知本金聯世紀酒店,很抱歉因我們的作業確認疏失影響了您的住宿感受。透過評論瞭解您希望服務方面夠再改善,我們將會加強人員的訓練,以提供更優質的用餐環境給您,並會與相關部門溝通理解當天的狀況,並持續優化改進,非常感謝您的來信,讓我們有機會能做得更好!期待未來還有機會能夠見到您蒞臨。
5 out of 5
by A verified traveler

Comfortable

Posted 28 Jul 2023 on Hotels
Comfortable and quite. Self laundry service is convenient. Breakfast has big variety and tasty. Many events for family.
Comment from Hotel Management
5 Aug 2023 by CENTURY HOTEL, Hotel Management
Dear Guest,We really appreciate that you give the comments to our hotel and your feedback really encourage us to let our service to be great.Looking forward to you will be here again.Have a nice day.Best regardsChihpen Century Hotel
4 out of 5
by A verified traveler

Posted 19 Mar 2023
Comment from Hotel Management
2 Apr 2023 by century hotel, Hotel Management
親愛的旅客您好,感謝您給予回饋,期盼您下一次蒞臨能體驗完善的住宿品質敬祝 順心平安 知本金聯世紀酒店 敬啟
5 out of 5
by A verified traveler

Posted 14 Dec 2022 on Hotels
Comment from Hotel Management
18 Dec 2022 by century hotel, Hotel Management
親愛的旅客您好,感謝您的入住,期盼您下一次蒞臨能體驗完善的住宿品質敬祝 順心平安 知本金聯世紀酒店 敬啟
5 out of 5
by A verified traveler

Posted 23 Nov 2022 on Hotels
Comment from Hotel Management
27 Nov 2022 by century hotel, Hotel Management
親愛的旅客您好,感謝您的入住,希望能在您每次的前來都留下美好的回憶,期待您下一次的蒞臨。 敬祝 順心愉快 知本金聯世紀酒店
5 out of 5
by A verified traveler

Posted 22 Oct 2022 on Hotels
Comment from Hotel Management
27 Oct 2022 by 知本金聯世紀酒店, Hotel Management
親愛的 旅客您好:感謝您撥冗提供給我們好評價,您的鼓勵是我們最大的支持及動力,在未來我們也會繼續努力,希望能在您每次的前來都留下美好的回憶,期待您下一次的蒞臨。 敬祝 順心愉快 知本金聯世紀酒店 敬啟
5 out of 5
by A verified traveler

Wonderful

Posted 27 Apr 2022 on Hotels
Comment from Hotel Management
28 Apr 2022 by 知本金聯世紀酒店, Hotel Management
親愛的旅客您好: 感謝您給予回饋,期盼您下一次蒞臨能體驗完善的住宿品質。 敬祝 順心愉快 知本金聯世紀酒店 敬啟