Ratings based on 5 Verified Reviews
2.5 Room cleanliness
2.0 Service & staff
1.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad experience
Posted 13 Jun 2021 on HotelsMy FIRST and LAST time I will make any reservation though Hotels.com, worst experience ever, I have never stayed at the hotel because I had an accident in the road, so I had to cancel my tirp, when I contact the hotel to reschedule my booking they told me I have to contact Hotels.com in order to change the dates I tried everything to reach you I couldn't I Called on overseas Call and waited for 30 minutes no answer... Worst after sales servics ever... Thanks that Bookig.com still working
Comment from Hotel Management
13 Jun 2021 by Ahmad Challan, Hotel Management
Dear Mr. Walid
We apologize for this inconvenience that occurred to you and wish you safety
But your comment affects the hotel directly and not the booking company
We hope for your understanding
hotel management
by A verified traveler
Posted 13 Oct 2023
Ordentliche Unterkunft im Zentrum von Taif mit Tiefgarage. Das Hotel liegt fussläufig zum zentralen Souk, alle notwendigen Einrichtungen (Geschäfte, Restaurants) liegen ebenfalls in unmittelbarer Nähe. Das Zimmer war geräumig und in ordentlichem Zustand, ich würde wieder hier übernachten! Einziger Nachteil: Meine Reservierung wird erst nicht gefunden, obwohl im mäßig belegten Hotel kein anderer Europäer übernachtet. Ein kurzer Chat mit Expedia behebt das Problem, denn während des Chats ruft Expedia beim Hotel an und klärt die Situation (grosses Lob an Mohammed von Expedia für diesen Super-Service!).
by A verified traveler
Posted 27 Aug 2021 on Hotels
by A verified traveler
Posted 23 Jul 2021 on Hotels
by A verified traveler
Posted 7 Nov 2019 on Hotels
