Ratings based on 561 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Feb 2020 on Hotels
Service Staff is very kind. Helped us reheat some food items we have for late night snack when we arrived late at night. Location is close to train station and some traditional markets. Parking lot is a bit strange.
Comment from Hotel Management
29 Feb 2020 by DENNIS WANG, Hotel Management
THANK YOU IN HOTEL
3 out of 5
by A verified traveler from Richmond, BC

Posted 4 Nov 2019
Not sure if it's because we chose the single bed option, but the room was definitely less bright than what the picture shows. The walls were also quite thin, so we were able to hear our neighbors talk throughout the night; definitely doesn't make the room and the stay private. The complimentary breakfast was not bad; it helped us save a few bucks, but food is so cheap in Taiwan that you can forego the complimentary breakfast for something better. That said, the price you're paying, relative to what you get in a North American motel, is pretty good and works well if you just need a place to shower and sleep.
Comment from Hotel Management
23 Nov 2019 by counter, Hotel Management
Hello, because our walls are made of environmentally friendly materials, the soundproof parts may not be as good as the lower part. If you are troubled by your stay, we are sorry, but we still look forward to the next chance. service
3 out of 5
by A verified traveler

Posted 1 Sep 2019
Staff were helpful. I did not like the sound of water system from next door.
Comment from Hotel Management
2 Sep 2019 by counter, Hotel Management
Hello, thank you for your good comments, we will pay more attention to this issue in the soundproof part, I hope to serve you again next time, thank you for your stay.
4 out of 5
by A verified traveler

Out of expectation

Posted 3 Jul 2019 on Hotels
A place to stay overnight. That’s all. Should not expect more than that.
Comment from Hotel Management
4 Jul 2019 by counter, Hotel Management
Thank you for your comments. We will keep your suggestions in mind, continue to make progress, and improve the shortage. Thank you for your stay and look forward to serving you next time.
5 out of 5
by A verified traveler from Singapore

Posted 2 May 2019
Brilliant service. I could tell everyone wanted to help and even spoke to me in English and really made me feel at home. The rooms are so cheerful and cosy. Would love to stay here again.
Comment from Hotel Management
3 May 2019 by counter, Hotel Management
Hello, thank you for your valuable comments and good affirmation, thank you for your stay and look forward to serving you next time.
3 out of 5
by A verified traveler

Posted 6 Apr 2019 on Hotels
Room is small with no windows, a bit cramped.
Comment from Hotel Management
9 Apr 2019 by counter, Hotel Management
Thank you for your comments. We will keep your suggestions in mind, continue to make progress, and improve the inadequacies. The part of the indoor window, you can change the room type for the next time you book, there is room type with external windows, thank you again for your stay, hopeNext time for you
4 out of 5
by A verified traveler from MALAYSIA

Posted 30 Mar 2019
地點算是方便的,附近也有好吃的早餐店
Comment from Hotel Management
1 Apr 2019 by counter, Hotel Management
您好,感謝您提供寶貴意見及良好的肯定,謝謝您的入住期待下次為您服務。
5 out of 5
by A verified traveler

Good enough for short stay

Posted 4 Feb 2019 on Hotels
Boutique hotel with no laundry facility nearby. Room was clean and comfortable, although smaller compared to other Taiwan cities with hotels I stayed in at around the same price. Street parking can be hard to come by, if you drive. Front desk clerks not the most attentive to customers, but were helpful in the end.
Comment from Hotel Management
8 Feb 2019 by we meet, Hotel Management
Thank you for your comments, we will keep your suggestions in mind, continue to make progress, and improve the lack of space, and thank you for your stay, and the highest appreciation for the hotel ~ Welcome to Taiwan next time!
4 out of 5
by A verified traveler

Posted 21 Jan 2019
Comfortable
Comment from Hotel Management
24 Jan 2019 by we meet, Hotel Management
貴賓您好,謝謝您的入住及評價,我們將銘記您的建議,持續創造進步,及改善不足的地方,期許下次能提供您更滿意的住宿品質與體驗,祝福您一切順心、如意。
5 out of 5
by A verified traveler from SF, CA

Posted 16 Jan 2019
Walkable from Taichung rail station, short walk to bus station,
Comment from Hotel Management
16 Jan 2019 by 櫃檯, Hotel Management
Hello, thank you for your stay and look forward to serving you next time.