Ratings based on 105 Verified Reviews

4.2 out of 5
75% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Jun 2024
This is NOT a normal motel or hotel. It is for discrete adult dating, neither for business nor family. I ordered two night stay and they literally kicked me out on the morning of the second day and told me do NOT come back till 8 pm. After spending one day for business and came back at 5:30 pm and begging the front desk to let me in. The FRIENDLY lady charged me extra $10 to allow me to check in early. Do NOT come to this place unless you want to have secretive night out with someone other than your wife or husband . BTW, they openly encourage guest to provide 5 star rating by giving those people discount. So don’t be fooled by the good rating. Strange place, never again.
Comment from Hotel Management
25 Jun 2024 by 客, Hotel Management
您好:關於連續入住兩天須於隔天中午12點前辦理退房,然後至入住時間再辦理進房的訊息都在飯店規定裡面有揭露,謝謝您的評論及指教,祝順心
5 out of 5
by A verified traveler

Posted 23 Jan 2024
Love it, the bed is big enough for three people to sleep on it.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023 on Hotels
5 out of 5
by A verified traveler from New Taipei City

Posted 3 Jul 2022
Very nice with good staff. I would stay again.
Comment from Hotel Management
17 Aug 2022 by 客服部, Hotel Management
您好,感謝您的支持與肯定,歡迎您再次光臨。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2020 on Hotels
3 out of 5
by A verified traveler

Dirty Room

Posted 5 Jan 2020 on Hotels
The sheets were dirty, had hair and stains all over. There were ants all over the snack bar as well, was a little worried to try the snacks after seeing that.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2019 on Hotels
4 out of 5
by jason

#Truth

Posted 3 Jan 2018 on Hotels
To be completely honest :: 1. It should have been posted somewhere on Hotels.com that checkin times are different for this particular motel. During the afternoon, they sell what they call "Afternoon rest periods," therefore, you can't really stay in your room from 12 pm to 10 pm... However on my second day, they allowed me to check in early @ 6pm.. Other than that its alright. Great amenities & comfortable bed!
Comment from Hotel Management
14 Jan 2018 by 訂房組, Hotel Management
很遺憾,服務讓您感到不滿意,我們會儘力改善您所遭遇的問題。感謝您的寶貴意見。
5 out of 5
by Chauncey

Picture Perfect

Posted 29 Oct 2017 on Hotels
The motel was a great choice. I was worried that it wouldn't be as nice as the pictures made it seem, but I was surprised when it was! I had a great stay there and if I'm ever in the area again I'll definitely stay there again!
Comment from Hotel Management
11 Nov 2017 by hanguanmotel, Hotel Management
Thank you for your comment
4 out of 5
by A verified traveler

nil

Posted 20 Dec 2015 on Hotels
Nil
Comment from Hotel Management
19 Feb 2016 by hanguanmotel, Hotel Management
Thank you for your favor and certainly that your praise is our source of power, Our team the most important part of the service sector is the attitude, this team has always been to uphold the concept of customer-oriented approach to business, and thus the concept of education staff, hope to give consumers the best quality service! Thank you for your view and also made more progress will lead this team and Zhuo Zhuang, is much appreciated opportunity for you to give Han Guan Motel!