Ratings based on 335 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Tai O Heritage Hotel, Hotel Management
Dear Robin,Thank you for sharing your excellent review with us. Your compliment is great motivation for us to continue to strive for service excellence for our guests! We look forward to welcoming you back soon.Yours sincerely,Nicole LiuOperations Manager
3 out of 5
by A verified traveler

Posted 14 Aug 2023
Heritage old police station turn in to hotel
Comment from Hotel Management
26 Aug 2023 by Tai O Heritage Hotel, Hotel Management
Dear Lilia,Thank you for your recent stay and taking your valuable time to pass on your feedback regarding your staying experience and comments.We are reviewing with our respective departments immediately to follow and make improvement wherever appropriate. It is a valuable motivation for us to strive for better. Through your constructive comments, we are able to review our operations closely.Please accept our sincere appreciation for your kind feedback as we look forward to having the pleasure of welcoming you back in the near future.Yours sincerely,Nicole LiuOperations Manager
3 out of 5
by A verified traveler

Posted 19 Jul 2022
A long walking distance from nearby shops and restaurant. The staff did not suggest to us anything to do in the vicinity. One of the coffee cup was missing. In all, the overall stay is OK but not worthing this price level.
4 out of 5
by A verified traveler

Posted 28 Apr 2022 on Hotels
Comment from Hotel Management
26 Jun 2022 by Tai O Heritage Hotel, Hotel Management
Dear LIN YING, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was enjoyable and pleasurable. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,
5 out of 5
by A verified traveler

Posted 15 Feb 2022 on Hotels
Comment from Hotel Management
26 Jun 2022 by Tai O Heritage Hotel, Hotel Management
Dear Wai Ming, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was enjoyable and pleasurable. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,
3 out of 5
by A verified traveler

Posted 19 Dec 2021 on Hotels
Comment from Hotel Management
25 Jan 2022 by 大澳文物酒店, Hotel Management
尊敬的Lai Chun, 感謝您入住大澳文物酒店,並抽空分享您的住宿體驗。我們由衷感謝您對是次整體住宿體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。 我們再次衷心感謝您的蒞臨,並期待不久的將來可再次為您服務。 此致
5 out of 5
by A verified traveler

Posted 4 Sep 2021 on Hotels
Comment from Hotel Management
6 Dec 2024 by Nicole Liu, Hotel Management
Dear WINGCHEUNG,Thank you for your high rating! We’re thrilled to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon.Yours sincerely,Tai O Heritage Hotel
5 out of 5
by A verified traveler

Posted 19 Jun 2021 on Hotels
Comment from Hotel Management
6 Dec 2024 by Nicole Liu, Hotel Management
Dear Pui Pui Jeffrey,Thank you for your high rating! We’re thrilled to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon.Yours sincerely,Tai O Heritage Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2021
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2021 on Hotels