Ratings based on 346 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
Worst hotel ever!! Horrible staff...the whole place was under construction and it's completely out dated. Id rather sleep in my car than step food in this place ever again.
Comment from Hotel Management
14 Jan 2025 by Kevin, Hotel Management
Jenny, thank you for sharing your feedback. We understand the inconvenience caused by the ongoing renovations as we are in the process of remodeling to improve our rooms and overall property. We sincerely apologize for any disruptions this caused during your visit.Additionally, we had posted a notice about the "renovations in progress" at the front desk, and despite that, you chose to check in. When you left 15 minutes after your check-in, you mentioned staying with family, which we understand. However, we kindly ask that guests provide the correct reason at the front desk in cases like this so that we can address any concerns and make it right in a proper manner. We hope you'll give us another chance once the renovations are complete.Best regards,Kev
by A verified traveler
Posted 10 Jan 2025
Had to use the stairs because elevator was broken but I made it even with a hurt knee but the stay was good no phone in room remote was broken and the hairdryer plug was broken and fire alarm was covered up with a plastic bag like they had been painting
Comment from Hotel Management
10 Jan 2025 by Kevin, Hotel Management
Dear Karen,Thank you very much for your feedback and the 4/5 rating regarding your recent stay at Tahlequah Inn. We sincerely apologize for the inconvenience you experienced during your stay. Please know that we are actively working on fixing these issues room by room as we remodel the property. We truly appreciate your understanding. We hope to see you again in the future.Best regards,KevTahlequah Inn
by A verified traveler
Posted 28 Dec 2024
The pool is closed even though it’s advertised as open and the entire place is under construction
Comment from Hotel Management
28 Dec 2024 by KEVIN, Hotel Management
Dear Kristie,We apologize for the confusion. Currently, we do not list the pool as a working amenity online as we are in the midst of remodeling. We sincerely apologize for any inconvenience caused by the ongoing construction at the property. We would love for you to give us another chance once the remodeling is complete to enhance your experience. Thank you for your understanding.KevGM- Tahlequah Inn
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
15 Jan 2025 by Kevin, Hotel Management
Thank you so much for the amazing 10/10 review, Truman! Your feedback means a lot to us, and we're thrilled you had a great experience. See you again on your next visit to Tahlequah.Best regards,Kev
by A verified traveler
Posted 20 Dec 2024
This place seems so down!
Do not recommend this place at all.
Comment from Hotel Management
20 Dec 2024 by kevin, Hotel Management
Dear Quinn,Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. We understand your concerns and sincerely apologize for any inconvenience you may have encountered during your stay.We wanted to let you know that we recently changed ownership, and we will soon be undergoing remodeling to improve our facilities once some major fixes are completed. We are confident that these updates will make a significant difference, and we hope you’ll consider giving us another chance after the renovations are complete to experience the improvements firsthand.Your feedback is incredibly important to us, and we appreciate your understanding during this time.Best regards,KevGM- Tahlequah Inn
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Kevin, Hotel Management
Dear Jason,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with us. It's always a pleasure to know that our guests are satisfied with their stay, and it truly mean a lot to our team.We look forward to welcoming you back soon!Best regards,KevGM- Tahlequah Inn
by A verified traveler
Posted 2 Dec 2024
ok but not clean
Comment from Hotel Management
6 Dec 2024 by KEVIN, Hotel Management
Dear Nancy,Thank you for your feedback. We’re sorry to hear that cleanliness wasn’t up to your expectations. We take these concerns seriously, and your comments will help us make necessary improvements. Please let us know if there were specific areas you felt were lacking to ensure satisfaction for future guests.Best regards,KevinGM
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
6 Dec 2024 by KEVIN, Hotel Management
Dear Kasha,Thank you for taking the time to leave a review! We really appreciate your feedback and are so glad to have you as a repeating guest. We're always looking to improve and would love to know if there was anything specific that you didn’t enjoy during your stay. Please feel free to let us know what we can do better for your next visit – we want to make sure your experience is as great as possible!Looking forward to welcoming you again soon!Best regards, KevinGM
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Riya, Hotel Management
Dear William,Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We will work on improving our service to provide a better experience in the future.KevinGM
by A verified traveler
Posted 19 Nov 2024
Pick the worst looking hotel in Tahlequah and you will probably have a better place to stay the night. The new owners of Tahlequah Inn are very cheap. The hotel has an elevator that been broken for months. Being someone who is handicap, it is extremely hard to take the stairs to get to a room. They couldn't offer a room on the first floor to accommodate my handicap and wouldn't give a refund of my reservation. The bed sheets looked like they hadn't been changed from previous guests. They also didn't replace the sheets when they cleaned my room between nights. The bedspreads on the beds are just decorated sheets. I found a small house gecko running around in my room.
Comment from Hotel Management
20 Nov 2024 by Kevin, Hotel Management
Thank you for sharing your feedback, Richard. We would like to clarify that the elevator has been broken under previous ownership, and we are actively working to get it up and running as soon as possible. While we understand your frustration, please note that when you booked, our website clearly stated that the second floor is only accessible by stairs. Unfortunately, we were not notified in advance about your special request for an accessible room, and even then, we cannot guarantee availability. Regarding the refund, we are unable to provide one for the entire stay, as our policies are clearly outlined at the time of booking. As for cleanliness, we want to assure you that we inspect each room during and after cleaning to meet our standards. As is common in most hotels, towels are replaced daily, while sheets are replaced every two days. Since you had a two-night stay, the sheets were not replaced during your visit. However, if you had notified us about the sheets being dirty, we would have been happy to replace them for you.We appreciate your understanding and hope you give us another chance to improve your experience in the future.Best Regards,KevinGM
