Ratings based on 201 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
I recommend this beautiful place for a special get away
Comment from Hotel Management
30 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Layla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 5 Dec 2024
The pool area was lovely, loads of space and plenty of pool areas.
. Staff were great, always happy and nothing too much problem.
The breakfasts and lunch were ok but the evening meal was very hit n miss.
the sun beds were very uncomfortable, you were either flat out or on a very shallow recline.
The biggest bug bear was the incredibly loud music and shouting from the entertainment staff at various points throughout the day.
Not conducive to having a relaxing time.
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Colin,Thank you for sharing your feedback. We're glad to hear that you enjoyed the pool area and found our staff to be friendly and helpful. We truly appreciate your positive comments about the space and service.We are, however, sorry to hear that your dining experience did not meet your expectations, especially with regard to the evening meals. We value your input and will review this with our team to ensure we provide a more consistent dining experience.Regarding the sunbeds, we understand that comfort is important, and we will look into your concerns to see if there are any improvements we can make to enhance guest comfort.We also sincerely apologize for the disturbance caused by the entertainment team's music and activities. We understand the need for a relaxing atmosphere, and we will consider ways to better balance the entertainment with quiet zones to cater to all our guests.Thank you again for your valuable feedback, and we hope to welcome you back for a more enjoyable experience in the future.Best regards,
by A verified traveler
Posted 5 Dec 2024
Clean, friendly staff, good food.
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Nov 2024
Hotel settings, staff friendliness and cleanliness is very good. Direct access to beach. Pool settings good, but water too cold.
Food decent enough with 3 restaurants.
Free alcohol quality is very poor so ultra inclusive is mis-selling in my view.
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Vinod,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Carolyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Sally,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 6 Nov 2024
This hotel was really clean, great facilities. Loved the sofas near the jacuzzi area. Very friendly staff really look after you. Amazing service. Great place for relaxation but there isnt much to do around the area you would need to travel more into central agadir. Nonetheless cannot fault the hotel they are as accomodating as they can be. We would revisit again
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from London
Posted 1 Nov 2024
First time visiting the hotel and the country was a very short trip for us but we highly recommend its a 10/10 hotel and 10/10 service the food was also 10/10 staff was lovley outside the hotel cant say much as we didint have enought time to go out but there is a nice walking area by the beach it was wonderfull
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Baris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Oct 2024
I have just come back from a 7 night stay here and it was such a great experience. The staff are wonderful, they are all so friendly and make you feel as if you have known them for years! As soon as we arrived we were greeted with a cold fresh juice drink and lunch whilst we waited for our room to be ready! The entertainment was great everyday you have something to do and it was so much fun! I looked forward to the entertainment every night! The food was also good, I am a bit of a picky eater so struggled a bit as there was not many English options but there were many options that you can choose from and the food is on a good quality! The rooms are nice and spacious, the only recommendation is that I wish they had larger bath towels and better toilet tissue but I enjoyed my stay in the rooms the beds were comfortable and it was so quiet at night time so I had a great nights sleep every night. The hotel have travel desks within where you can book experiences and excursions Nouri who sits at the desk is such a lovely man! He really looked after us during our stay and we books all of our trips out with him. He also has a lot of information on the culture and how to get around which is so helpful. Honestly, do not hesitate to book this place it was such a great time away and I will be returning!
Comment from Hotel Management
10 Dec 2024 by Rooms Division Manager, Hotel Management
Dear Temidayo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
