Ratings based on 38 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024
Nice place, accessible
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
5 Feb 2024 by Nina, Hotel Management
Thank you for your wonderful rating Ma'am/Sir! We hope to welcome you here again at The Lakeview Suites.
by A verified traveler
Loved my stay here
Posted 29 Jul 2023 on HotelsWonderful views, quiet, peaceful, great breakfast
by A verified traveler
Posted 3 Jul 2023 on Hotels
by A verified traveler
Posted 13 Mar 2023 on Hotels
by A verified traveler
Posted 28 Jan 2023 on Hotels
by A verified traveler
Disappointing
Posted 17 Sep 2022 on HotelsWe first mistakenly arrived at a different place with the same name. The view is obviously paradise, and it was nice to have the balcony. But the rooms are full of ants and other bugs, and the sheets aren't the most clean, although you're warned not to stain them. The diner is closing very early, at 20:00. Breakfasts are prepared on spot by request - a quite limited variety, but ok.
Comment from Hotel Management
31 Jan 2023 by Lakeview Suites by Cocotel Team, Hotel Management
Hi Guest, thank you for sharing your concern and bringing this to our attention. Please accept our heartfelt apologies for any inconvenience this has caused you. Please know that we are aware of your concern about your experience with our rooms and services throughout your visit. We spoke with the team about the issue and made efforts to avoid such scenarios in the future.For any more concerns & feedback, feel free to send us a message and check out our other hotels & resorts: https://bit.ly/CocotelHave a wonderful day! We hope that we can see you in the next getaway destination here at Cocotel.
by A verified traveler from BRANDYWINE
Posted 22 Aug 2022 on Travelocity
Breakfast is minimal and very bland, coffee did not tastes good. Extra pillows are 50pesos each. Towels are torn and dingy. View at the terrace and the dining room is awesome. Staff are very helpful and accommodating. Wifi is not available inside the room, only available at the lobby area!
Comment from Hotel Management
10 Sep 2022 by The Lakeview Suites by Cocotel, Hotel Management
Dear Delia,Greetings from The Lakeview Suites by CocotelThank you for leaving us a review! Please, accept our sincere apologies for your experience. Please know that we do everything we can to maintain the condition and services of our resort. We'd like to assure you that we've heard your complaints. Furthermore, we have raised the issue with the management to prevent such incidents from occurring in the future, as we try to provide our guests with a wonderful vacation experience.Thank you and stay safe.Best regards,The Lakeview Suites by Cocotel Team
by A verified traveler
Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
13 Aug 2022 by Lakeview Suites by Cocotel Team, Hotel Management
Dear Maria Cristina,
Greetings from Lakeview Suites by Cocotel
Thank you for taking the time to share your experience with us on Agoda. Your feedback is truly valued
We also would like to express our gratitude for taking your time to write a comment of great experience, which undoubtedly makes our job worthwhile.
We are very excited and look forward to your return for another memorable experience.
Best regards,
Lakeview Suites by Cocotel Team
by A verified traveler
Posted 29 Dec 2021 on Hotels
The room is big and spacious however we could hear the steps above which is the resto so we could not sleep some more in the morning...
